Seniors at Crane
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
690 Crane Avenue · Foster City, 94404
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity43thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency31thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Seniors at Crane scores C. Better than 58% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 43th percentile. Repeats: top 0%. Frequency: 31th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
19
Last citation
Apr 25
Finding distribution
4 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 415600895
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Viz-a-viz-homes, Llc
Inspections & citations
2
reports on file
4
total deficiencies
1
Type A (actual harm)
InspectionApril 8, 2026No deficiencies
Plain-language summary
This was a routine annual inspection on April 8, 2026, where inspectors toured the entire facility including resident rooms, bathrooms, kitchen, and grounds, and found no violations. The facility was clean and well-maintained with proper safety equipment, locked medications and chemicals, appropriate water temperatures, and adequate food storage. The administrator was asked to update the facility's floor plan sketch to reflect recent room assignments and submit a lease agreement copy, both by April 20, 2026.
View full inspector notes
On April 8, 2026, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregiver, Jannette Sumampong. LPA explained the purpose of the visit. The administrator, Gianne Vizconde arrived during the inspection. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA toured inside and outside including all of resident rooms, common areas, and kitchen area. The indoor and outdoor passageways were free of obstruction. Comfortable temperature is maintained and lighting is sufficient for comfort. During the tour of the facility, LPA observed the facility layout did not match the facility sketch. The caregiver stated that the facility made some changes to the room assignment, room #5 was a staff room and is it now being used as a resident's room and room #4 used to be a resident room and it is now being used as staff room. The administrator was advised to update the facility sketch, submit it to CCL by 4/20/2026 and LPA will proceed with necessary steps to complete the change in facility sketch process. LPA observed 5 resident rooms and 1 staff room. Rooms were spacious and included all required furnishings. Bathrooms/Shower rooms were observed to be clean; equipped with paper towels, soap, and grab bars, and non- slip resistant mat. Hot water temperature in the kitchen, and bathroom was measured at 107- 110 degrees F. 2 days for perishables and & 7 days non-perishable were observed to be present. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Sharps, chemicals, and medications were observed to be locked and inaccessible to residents in care. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire drill records were reviewed. Fire extinguishers were last inspected on 3/26/2026. A review of (5 ) facility resident records was conducted. A review of (3) facility staff records was conducted. LPA requested for a copy of the lease agreement to be submitted by 4/20/2026. No deficient is cited. This report is reviewed and discussed with the administrator.
InspectionApril 17, 2025Type A4 deficiencies
Plain-language summary
On April 17, 2025, inspectors conducted a routine unannounced inspection and found the facility generally well-maintained, with clean bathrooms, secure storage of medications and chemicals, working fire safety equipment, and appropriate temperature controls — however, one resident's room lacked a bedside lamp and adequate lighting, and bathrooms were missing slip-resistant mats. The facility was cited for these deficiencies and given the opportunity to correct them. No other violations were found.
View full inspector notes
On April 17, 2025, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregiver, Jannette Sumampong. LPA explained the purpose of the visit. The house manager, Rivina Timuat and the administrator, Gianne Vizconde arrived shortly thereafter and assisted with the inspection. LPA toured facility and grounds. No accessible bodies of water or fire safety hazards observed. LPA toured inside and outside including all of resident rooms, common areas, and kitchen area. The indoor and outdoor passageways were free of obstruction. Comfortable temperature is maintained and lighting is sufficient for comfort. LPA observed 5 resident rooms (5 private rooms) and 1 staff room. Rooms were spacious and included all required furnishings besides resident #1 (R1)'s room where therew as no lamp and no appropriate lighting. Bathrooms/Shower rooms were observed to be clean; equipped with paper towels, soap, and grab bars but slip-resistant mats were not observed., Hot water temperature in the kitchen, and bathroom was measured at 106- 108 degrees F. 2 days for perishables and & 7 days non-perishable were observed to be present. Sharps, chemicals, and medications were observed to be locked and inaccessible to residents in care. Facility is equipped with smoke detectors and carbon monoxide detectors. Fire drill records were reviewed. Fire extinguishers were last inspected on 4/8/2025. A review of (5 ) facility resident records was conducted. A review of (3) facility staff records was conducted. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed caregiver. A copy is provided and the appeal rights.
Regulation
(d) There shall be lamps or light appropriate for the use of each room and sufficient to ensure the comfort and safety of all persons in the facility.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as during the facility tour, LPA observed there is no lamp and no other form of lighting in Resident #1 (R1) room which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 04/18/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure R1 has a lamp or other form of lighting in the room that is able to maintain and sustain …
Regulation
(e) Water supplies and plumbing fixtures shall be maintained as follows: (5) Slip-resistant mats, strips, or flooring shall be used in all bathtub and shower floors.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as during the facility tour, LPA did not observe slip-resistant mats in the shower rooms which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/25/2025 Plan of Correction 1 2 3 4 The administrator will develop a plan of correction to ensure slip-resistant mats are placed in the shower room(s) at all times and will provide proof of suc…
Regulation
(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physicia…
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as R2 has bed rails without a physician's order which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/25/2025 Plan of Correction 1 2 3 4 The administrator will provide a copy of the physician's order for the bed rails to CCL by 4/25/2025.
Regulation
(3) Ensuring that the use of oxygen equipment meets the following requirements: (A) A report shall be made in writing to the local fire jurisdiction that oxygen is in use at the facility.
Inspector finding
Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as R2 and R5 have oxygen/concentrator and facility did not have proof that this was reported to the local fire jurisdiction which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 04/25/2025 Plan of Correction 1 2 3 4 The administrator will provide proof that the local fire jurisdiction is notified for the oxygen usage for R2 and R5 by 4/…
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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