StarlynnCare

California · Foster City

Emerald Retirement Residence

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

717 Widgeon Court · Foster City, 94404

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionOct 2025
Last citationSep 2024
Operated byGil-prasad Inc.
Map showing location of Emerald Retirement Residence

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
22th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
31th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Emerald Retirement Residence scores C. Better than 51% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 22th percentile. Repeats: top 0%. Frequency: 31th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

↓ improving

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

40

Last citation

Sep 24

Finding distribution

4 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG4HIDEFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600003
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Gil-prasad Inc.

Inspections & citations

2

reports on file

4

total deficiencies

4

Type A (actual harm)

InspectionOctober 14, 2025
No deficiencies

Plain-language summary

On October 14, 2025, inspectors conducted an unannounced annual inspection of the facility and found no violations. The facility was clean and in good repair, with appropriate safety features including grab bars and nonskid mats in bathrooms, secure storage of medications and hazardous materials, and adequate staffing records and staff training. All five resident rooms were properly equipped, food storage and temperatures met requirements, and emergency procedures were in place.

View full inspector notes

On 10/14/2025, Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by Assistant Administrator, Kristine Tan and Caregiver, Ronaldo Marcos. LPA explained the purpose of today's visit. LPA toured and inspected the physical plant inside and outside to ensure there are no safety hazards to residents. LPA observed 2-day perishables and 7-day non-perishables, Facility has 5 resident bedrooms (4 private rooms and 1 shared room), 1 staff room, 2 full- bathrooms, kitchen, and common areas. The facility observed to clean, tidy and in good repair. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, and nonskid mats. Facility temperature is comfortable. Hot water temperature was measured at 106-116 degrees F. The emergency drills were reviewed. Central stored medication, toxins and sharps objects were locked and inaccessible to residents. Staff training records were reviewed to be adequate. Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. A review of (5) resident files was conducted and noted on the LIC 858. A review of (3) staff files was conducted and noted on the LIC 859. LPA requested for a copy of the LIC 400- Affidavit Regarding Client/Resident Cash Resources to be submitted to CCL by 10/16/2025. No deficient is cite today. This report is reviewed and discussed with the asst. administrator and a copy is provided.

InspectionSeptember 12, 2024Type A
4 deficiencies

Inspector: Murial Han

Plain-language summary

This was a routine annual inspection on September 12, 2024, during which the facility was found to be clean, safe, and well-maintained, with proper storage of medications and emergency equipment. The inspector identified one deficiency: the facility failed to complete a criminal background clearance transfer request for one staff member, resulting in a $100 civil penalty. The facility was also asked to submit proof of liability insurance.

View full inspector notes

On September 12, 2024 Licensing Program Analyst(LPA) Murial Han conducted an unannounced annual inspection. LPA was greeted by caregivers, Maria Burgos and Ronaldo Marcos and LPA explained the purpose of today's visit. The administrator, Isabelle Gil arrived shortly thereafter and assisted with the visit. LPA toured and inspected the physical plant inside and outside to ensure there are no safety hazards to residents. LPA observed 2-day perishables and 7-day non-perishables, Facility has 5 resident bedrooms (4 private rooms and 1 shared room), 1 staff room, 2 full- bathrooms, kitchen, and common areas. The facility observed to clean, tidy and in good repair. Bedrooms were equipped with the required furniture for residents to use. Bathrooms are equipped with grab bars, and nonskid mats. Facility temperature is comfortable. Hot water temperature was measured at 108- 119 degrees F. The emergency drills were reviewed. Central stored medication, toxins and sharps objects were locked and inaccessible to residents. Staff training records were reviewed to be adequate. Bed sheets, linens, and towels were observed to be sufficient and able to meet the needs of the residents at this time. A review of (5) resident files was conducted and noted on the LIC 858. A review of (2) staff files was conducted and noted on the LIC 859. During today's inspection, there are 3 residents present and 2 were attending the adult day program. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 During the tour, LPA observed a storage unit in the yard and inside the storage unit, there were 2 beds, TV, a chair, exercise equipment, and personal items such as clothing, medications, shoes, etc. Civil Penalty is being assessed today in the amount of $100 as the facility did not complete the Criminal Background Clearance Transfer Request for staff #1. LPA requested for a copy of the Liability Insurance to be submitted to CCL on 9/16/2024. Based on observation, deficiency is cited under California Code of Regulations, Title, 22 cited on the LIC 809D. Failure to correct the deficiencies may result in civil penalties. This report is reviewed and discussed with administrator. A copy of this report and Appeal Rights were provided.

Type ACCR §87355(e)(4)

Regulation

(e) All individuals subject to a criminal record review pursuant to Health and Safety Code Section 1569.17(b) shall prior to working, residing or volunteering in a licensed facility: (4) Request and be approved for a transfer of a criminal record exemption, as specified in Section 87356(r), unless, upon request for a transfer, the Department permi…

Inspector finding

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as staff R.M.is not associated with the facility which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/13/2024 Plan of Correction 1 2 3 4 The administrator will fax all the required documents to CCL by 9/13/2024 to complete the criminal background transfer process.

Type A

Regulation

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…

Inspector finding

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as the last emergency drill was conducted in Jan, 2024 which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/13/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan to ensure emergency drills are conducted accordingly and in the plan, it shall indicate when an emergency drill will be conducted.

Type ACCR §87608(a)(3)

Regulation

(a) Based on the individual's preadmission appraisal, and subsequent changes to that appraisal, the facility shall provide assistance and care for the resident in those activities of daily living which the resident is unable to do for himself/herself. Postural supports may be used under the following conditions: (3) A written order from a physicia…

Inspector finding

Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as resident has bedrails by the head of the bed without a physician's order which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 09/13/2024 Plan of Correction 1 2 3 4 The administrator will develop a plan to obtain a physician's order for this resident and the plan shall indicate when the order will be obtained. The administrator will provi…

Type ACCR §87202(a)

Inspector finding

87202 Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, Deficient Practice Statement 1 2 3 4 Based on [(observation) (interview) (record review)], the licensee did not comply with the section cited above as LPA observed a storage unit in the yard that contained of beds, furniture and personal belongings such as shoes, medication, vitamins, etc. which poses an immediate health, safety or personal rights risk to pe…

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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