StarlynnCare

California · East Palo Alto

Wright Place, the

RCFE

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.

2525 Annapolis St. · East Palo Alto, 94303

Quick facts

Licensed beds6
Memory careNot listed
Last inspectionJul 2025
Last citationSep 2023
Operated byWright, Jo Ann
Map showing location of Wright Place, the

Quality snapshot

Updated April 25, 2026

Compared to 214 California RCFE facilities of similar size, over the last 36 months.

Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →

Quality grade· click to show how this was calculated

Severity
13th

Weighted citations per bed

Repeats
100th

Repeat deficiencies as share of total

Frequency
23th

Deficiencies per inspection

Tick mark at 50% = peer median · higher percentile = better facility

Wright Place, the scores C−. Better than 45% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: bottom 13%. Repeats: top 0%. Frequency: 23th percentile.

Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).

Citation severity over time

stable

Weighted severity score per month · 24 months

May 24peer medianApr 26

Weighted score (24mo)

0

Finding distribution

7 total · 36 months

Scope × Severity (CMS A–L)

IsolatedPatternWidespreadJKLG6HID1EFABCSev 4 · IJSev 3Sev 2Sev 1

View inspections & citations

The rules that apply to this facility

California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.

What training are all staff required to complete?22 CCR §87411

All direct-care staff must complete:

  • 10 hours initial training within the first four weeks of employment.
  • 4 hours annual in-service every year thereafter.
  • Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.

Ask on tour: Ask when the last staff training was completed and how it's tracked.

How many staff must be on duty overnight?22 CCR §87415

Based on 6 licensed beds:

One qualified staff member must be on call and physically on premises at all times overnight.

Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.

Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.

What health conditions can this facility legally accept or refuse?22 CCR §87612–87615

Restricted — allowed with physician order + care plan

  • Supplemental oxygen
  • Insulin and injectable medications
  • Indwelling or intermittent catheters
  • Colostomy / ileostomy
  • Stage 1 and Stage 2 pressure injuries
  • Wound care (non-complex)
  • Incontinence
  • Contractures

Prohibited — facility must refuse or discharge

  • Stage 3 or Stage 4 pressure injuries
  • Feeding tubes (PEG, NG, or J-tube)
  • Tracheostomies
  • Active MRSA or communicable infections requiring isolation
  • 24-hour skilled nursing needs
  • Total ADL dependence with inability to communicate needs

A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.

Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.

What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
  • ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
  • 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
  • 24 hrsAbuse without serious bodily injuryWithin 24 hours
  • Next dayDeath of a residentPhone by next working day; written within 7 days
  • Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
  • WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure

Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).

How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
  1. 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
  2. 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
  3. 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
  4. 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
  5. 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.

See how these rules have been applied to this specific facility:

View state inspection record and citations

State records

California Dept. of Social Services · Community Care Licensing
License number
415600267
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Wright, Jo Ann

Inspections & citations

7

reports on file

8

total deficiencies

6

Type A (actual harm)

InspectionJuly 21, 2025
No deficiencies

Plain-language summary

A routine annual inspection was conducted on July 21, 2025, and the facility passed with no violations. The inspector found the home clean and safe, with working appliances, properly stored medications and food, functional smoke and carbon monoxide detectors, secure bathrooms with grab bars and non-slip mats, and required staff and resident documentation in order.

View full inspector notes

On July 21, 2025, the Licensing Program Analyst (LPA) Kiran Jain arrived unannounced at the facility to conduct a Required 1-Year Annual inspection. The LPA met with the Licensee, Jo Ann Wright, and disclosed the purpose of the inspection. The Licensee informed the LPA that the facility had one (1) resident in care and one (1) staff member present at the time. The resident was away at their day program. LPA initiated a walk-through of the facility, accompanied by the Licensee. LPA inspected the kitchen with no cooking in progress at the time. The appliances were checked and observed to be in working order. LPA inspected a locked cabinet containing knives and sharp objects. The refrigerator and pantry cabinets were inspected, and sufficient supplies of fresh perishable food for two (2) days and nonperishable staples for seven (7) days were observed. No expired food or stored medications were noted. LPA inspected the dining area adjacent to the kitchen. The dining table and chairs were observed to accommodate the residents. LPA inspected the living room with all furniture in good repair. There were sofas, a recliner chair, a covered fireplace, and a television in the living room. LPA inspected the fire extinguisher mounted on the wall in the hallway and found it fully charged, with the last service tag dated 05/06/2025. The Licensee tested the smoke and carbon monoxide detector located in the hallway in LPA’s presence, and it was found to be functional. Additional smoke detectors were observed in the bedrooms and common areas of the facility during the visit. Continued on LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 There were three (3) bedrooms and found them clean, well-lit, and equipped with the required furniture. LPA inspected two (2) full bathrooms and found them sanitary, and in good working condition. The bathrooms contained soap, grab bars, paper towels, a trash can, a shower chair, and non-slip mats. The hot water temperature at the sink faucet measured 118.8F in bathroom #1 and 119.3°F in bathroom #2. LPA inspected the two (2) storage closets in the hallway and observed that they contained clean linens. LPA inspected the garage and observed a washer and a dryer. LPA toured the backyard area and found ramps and passageways in good condition, clear of obstructions, with no blocking or tripping hazards. No bodies of water were noted. LPA reviewed one (1) staff personnel records and one (1) resident records. LPA observed that one (1) of one (1) resident had an Admission Agreement, Physician's Report, and CSDMR. LPA observed that one (1) of one (1) staff members had current First Aid certificates, LIC 508 Criminal Record Statements, and LIC 503 Health Screenings, and confirmed that one (1) of one (1) staff member as associated with the facility. LPA observed a centrally stored medication cabinet located in the dining area. All medication bottles and bubble packs were properly labeled. Centrally Stored Medication Records were reviewed and found to be complete. LPA inspected the first aid kit and found it fully stocked. Emergency Drill Logs were reviewed, and it was observed that Emergency Disaster Drills were conducted quarterly, with the most recent drill completed on 05/03/2025. The following updated forms are requested to be submitted to CCLD by 07/28/2025: LIC 500: Personnel Report LIC 308: Designation of Facility Responsibility Certificate of Liability Insurance Administrator Certificate(s) No deficiencies were cited during today's visit. An exit interview was conducted with the Licensee. A copy of this report was left with the Licensee, Jo Ann, whose signature on this form confirms receipt of the report.

InspectionJuly 24, 2024
No deficiencies

Inspector: David Marrufo

Plain-language summary

This was a routine one-year inspection where the inspector toured the facility, checked safety equipment, and reviewed records. One hallway smoke detector did not function when tested, though all bedroom smoke detectors worked properly and the facility was otherwise in compliance with regulations. The administrator was notified of the findings and advisory notes were issued.

View full inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Administrator JoAnn Wright. During visit, LPA toured the facility inside and out. LPA toured the kitchen and pantry areas and observed there to be a perishable food supply of at least 2 days and a non-perishable food supply of at least 7 days. LPA observed knives stored in a high shelf. During visit, Administrator placed the knives in a locked storage area in the garage. LPA toured 2 out of 2 resident bathrooms. Each bathroom had available soap and paper towels and working lights. The water temperatures in the bathroom sinks measured at 108 F and 105 F. LPA tested 1 out of 1 carbon monoxide detector and it functioned properly when tested. LPA tested 2 out of 2 hallway smoke detectors and each smoke detectors in the 5 out of 5 resident bedrooms. 1 out of the 2 hallway smoke detectors did not function when tested and the 5 out of 5 smoke detectors in the resident bedrooms functioned properly when tested. LPA toured the outside area and found the outdoor exit to be clear of obstructions. LPA reviewed the Centrally Stored Medication and Destruction Record and resident record for 1 out of 1 resident and the staff record for 1 out of 1 staff and found them to be complete. Advisory Notes were issued. See LIC9102 for more information. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Administrator JoAnn Wright and a copy of this report was provided.

InspectionSeptember 21, 2023Type A
5 deficiencies

Inspector: David Marrufo

Plain-language summary

During a routine annual inspection, inspectors found the administrator was using the facility kitchen to prepare food for a catered event she was being paid for, and discovered medication labeling problems, incomplete resident care plans, expired food in the kitchen, and smoke detectors with very faint alarm sounds (only 4 of 7 functioned properly when tested). Water temperature in bathrooms was appropriate at 115°F, and carbon monoxide detectors worked correctly. A civil penalty of $250 was issued for a repeated violation.

View full inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required 1 Year visit and met with Jo Ann Wright, Administrator (ADM). During visit, LPA Marrufo observed that ADM was preparing food in aluminum trays in the kitchen. ADM stated that ADM has a job today delivering catered food to a board meeting. ADM stated she is getting paid for the catered food. LPA Marrufo observed food trays, a baked cake that ADM stated she baked in the facility kitchen, a pot of gravy, and a propane-powered stove in the outside of the facility with a pot of heated oil. LPA Marrufo observed a tray of fish covered in flower that ADM stated she will cook in the outdoor stove. LPA Marrufo reviewed the resident records. LPA Marrufo observed that there were 2 medications without prescription labels and two bottles of medications that had the incorrect amount of pills based on the start date. LPA Marrufo observed resident R1's Appraisal/Needs and Services Plan was missing 2 out of 4 pages and was not signed by client or client's representative. R1's Safeguard for Property/Valuables is not the official LIC form and does not have client's signature/initials. LPA Marrufo toured the kitchen area and found 4 cans of expired food. LPA Marrufo observed 2 out of 2 bathrooms and observed the water temperature to be 125 F. LPA Marrufo tested the facility carbon monoxide detectors and smoke alarms. 2 out of 2 carbon monoxide detectors functioned properly when tested. 4 out of 7 smoke detectors functioned when tested but had a very faint alarm sound when tested. ADM stated during visit to have conducted an emergency disaster drill, but does not keep an emergency disaster drill log. See LIC809-C for more information. Page 1 of 2. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA Marrufo observed 2 out of 2 bathrooms. Each bathroom had available soap, paper towels, and showers with chairs, hand railings, and mats. The water temperature measured at 115 F in 2 out of 2 bathrooms. Deficiencies were cited as per California Code of Regulations Title 22. See LIC809-D pages for more information. A civil penalty of $250 was issued for a repeated violation. An Advisory Note was issued. See LIC9102 for more information. This report was reviewed with ADM Jo Ann Wright and a copy of the report and appeal rights were provided. Page 2 of 2. END REPORT.

Type ACCR §87205(a)

Regulation

The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation in conformance with these regulations and the welfare of the individuals it serves.

Inspector finding

Licensee/Administrator has operated a catering service business at the facility, which poses an immediate safety risk to residents in care. ***Repeated Violation *** Deficient Practice Statement 1 2 3 4 POC Due Date: 09/22/2023 Plan of Correction 1 2 3 4 Licensee agrees to submit plan of correction by POC date to CCL stating how licensee plans on preventing her catering business and any other business or activity which is not related to the licensing of the facility to be conducted at the fa…

Type ACCR §87555(b)(8)

Regulation

87555(b)(8) General Food Service Requirements: (b) The following food service requirements shall apply: (8) All food shall be of good quality. Commercial foods shall be approved by appropriate federal, state and local authorities. Food in damaged containers shall not be accepted, used or retained.

Inspector finding

This requirement was not met as evidenced by: LPA observed 4 expired cans in the pantry, which poses an immediate safety risk to residents in care. Deficient Practice Statement 1 2 3 4 POC Due Date: 09/22/2023 Plan of Correction 1 2 3 4 Licensee agrees to submit a plan of correction by POC date to CCL stating how the licensee plans to audit the facility food supply and ensure that all expired foods are disposed.

Type BCCR §87506(a)

Regulation

87506 Resident Records(a): The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff.

Inspector finding

This requirement was not met as evidenced by: During record review, LPA observed resident R1 was missing 2 out of 4 pages of the Appraisal/Needs and Services Plan and it was not signed by client or client's representative, and R1’s Safeguard for Property/Valuables is not the official LIC form and does not have client's signature/initials, which poses a potential safety risk to residents in care. Deficient Practice Statement 1 2 3 4 POC Due Date: 09/28/2023 Plan of Correction 1 2 3 4 Licensee…

Type ACCR §87465(a)(4)

Regulation

87465 Incidental Medical and Dental Care (a)(4): A plan for incidental medical and dental care shall be developed by each facility. The plan shall encourage routine medical and dental care and provide for assistance in obtaining such care, by compliance with the following: (4) The licensee shall assist residents with self-administered medications …

Inspector finding

This requirement was not met as evidenced by: LPA observed R1 had 2 missing pills of Eliquis and 3 pills of Spironolactone that should have been used by June 23rd, 2023. Deficient Practice Statement 1 2 3 4 POC Due Date: 09/22/2023 Plan of Correction 1 2 3 4 Licensee agrees to submit a plan by POC date to CCL to ensure that all medications are given to residents according to prescription and are accurately logged when administered.

Type ACCR §87465(e)(1-4)

Inspector finding

87465 Incidental Medical and Dental Care (e)(1-4): For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician, on a prescription blank, maintained in the residents file, and a label on the medication. Both the physician's order and the label shall contain at least all of the following information. (1) The specific symptoms which indicate the need for the use of the medication. (2)The exact d…

ComplaintAugust 24, 2023· MixedType A
2 deficiencies

Inspector: David Marrufo

Plain-language summary

This was a complaint investigation that found mixed results. Inspectors substantiated that the facility administrator used the facility kitchen to prepare catering for outside businesses, but could not find sufficient evidence to substantiate complaints about whether residents received proper diets as ordered by their doctors. The facility was cited for violations related to the outside catering business.

View full inspector notes

LPA Marrufo obtained a document from the East Palo Alto Sanitary District board meeting held on 10/15/2018. The document states the East Palo Alto Sanitary Board paid $560 to “Joann Wright Catering” for “Catering Services for 10/14/18 RBM and 10/10/18 SBM.” The address for “Joann Wright Catering” is stated in the document as 2525 Annapolis St. East Palo Alto, CA 94303. During interview on 08/24/2023, ADM stated that “RBM” stands for “Regular Board Meeting” and “SBM” stands for Special Board Meeting.” ADM stated to have provided catering services for the East Palo Alto Sanitary District and to have prepared the home in the facility kitchen. ADM stated to have been paid for catering services for businesses throughout East Palo Alto. Based on records review and interviews with residents and staff, there is preponderance of evidence to prove the alleged violations did occur. Therefore, the allegations are substantiated. See 9099-D for deficiencies cited per the California Code of Regulations, Title 22. This report was reviewed with ADM Wright and a copy of the report and appeal rights were provided. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 R1’s Physician’s Report states R1 requires a special Consistent or Controlled Carbohydrate (CCHO) diet. ADM provided LPA Marrufo with R2’s Physician’s Report, which only included the first 2 out of 6 pages and was missing the page that indicates if R2 requires a special diet. R2’s Discharge Medication form from a skilled nursing facility on 09/08/2019 indicated R2 was ordered a CCHO diet. LPA Marrufo obtained a copy of a letter from R1’s family stating what food they requested be served to R1. During interview on 08/24/2023, ADM stated to have followed the food recommendations provided by the family in the letter. ADM also stated to have provided soft foods for R2. Based on information from interviews conducted with staff, and records reviewed, although the allegations listed above may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, the allegations are unsubstantiated. No Deficiencies cited under California Code of Regulations Title 22 This report was reviewed with ADM Wright and a copy of this report was provided.

Type ACCR §87205(a)

Regulation

87205 Accountability of Licensing Governing Body(a): The licensee, whether an individual or other entity, shall exercise general supervision over the affairs of the licensed facility and establish policies concerning its operation

Inspector finding

in conformance with these regulations and the welfare of the individuals it serves. This requirement was not met as evidenced by: Licensee/Administrator has operated a catering service business at the facility, which poses an immediate safety risk to residents in care.

Type ACCR §87465(e)

Regulation

87465(e) Incidental Medical and Dental Care For every prescription and nonprescription PRN medication for which the licensee provides assistance there shall be a signed, dated written order from a physician, on a prescription

Inspector finding

blank, maintained in the residents file, and a label on the medication. Both the physician's order and the label shall contain at least all of the following information. This requirement was not met as evidenced by: ADM Wright provided R1 with a supplement not prescribed by R1's physician, which poses an immediate safety risk to residents in care.

Other visitAugust 18, 2022
No deficiencies

Inspector: David Marrufo

Plain-language summary

An unannounced routine annual inspection found the facility had visitor screening procedures in place, adequate supplies of personal protective equipment (at least 30 days), food storage for at least 2 days of perishables and 7 days of non-perishables, and cleaning supplies available. No violations were found.

View full inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required - 1 Year visit and met with Administrator Jo Ann Wright. During visit, LPA Marrufo toured the facility. LPA Marrufo observed there to be a visitor screening form and thermometer available to screen visitors. LPA Marrufo observed there to be a PPE supply of at least 30 days. LPA Marrufo observed there to be a perishable food supply of at least 2 days and a non-perishable food supply of at least 7 days. LPA Marrufo observed there to be available cleaning supplies. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Administrator Jo Ann Wright and a copy of the report was provided.

InspectionAugust 13, 2021
No deficiencies

Inspector: David Marrufo

Plain-language summary

An inspector made an unannounced visit to check the facility's operations and found no violations. The inspector toured the hallways and confirmed they were clear of obstructions, including a rolling clothing hanger that had previously been noted as a hazard. The facility's management was provided with a copy of the inspection report.

View full inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Case Management visit and met with Fae Green. During visit, LPA Marrufo toured the facility hallways and observed the facility hallways to be clear of obstructions. The rolling clothing hanger was no longer observed to be in the hallway. No deficiencies were cited at this time as per California Code of Regulations Title 22. This report was reviewed with Fae Green and a copy of the report was provided.

ComplaintJuly 16, 2021Type B
1 deficiency

Inspector: David Marrufo

Plain-language summary

During a routine annual inspection, inspectors found that the facility lacked screening materials at the entrance for visitor health checks, the administrator's personal clothing was stored in a common hallway, and resident records were not organized into separate complete files. A violation was cited for these issues, and the facility was issued advisories and asked to provide updated documentation for administrative responsibility, emergency plans, and personnel records. The findings were discussed with the administrator and appeal rights were provided.

View full inspector notes

Licensing Program Analyst (LPA) David Marrufo conducted an unannounced Required - 1 Year visit and met with Jo Ann Wright. During visit, LPA Marrufo toured the facility. The facility entrance did not have any materials to screen and log symptoms and temperatures for visitors. LPA Marrufo toured the bedrooms, bathroom, and dinning area. LPA Marrufo observed the facility PPE supply. LPA Marrufo observed that Administrator Jo Ann Wright's clothes were in a rack in the common hallway. Administrator Jo Ann Wright stated that resident records have not been organized into separate and complete records. A deficiency was cited as per California Code of Regulations Title 22. See LIC809-D for more information. Advisory Notes were issued. See LIC9102s for more information. LPA Marrufo requested updated copies of the following documents: LIC308 Designation of Administrative Responsibility LIC610 Emergency Disaster Plan LIC500 Personnel Report This report was reviewed with Administrator Jo Ann Wright and a copy of the report and appeal rights were provided.

Type BCCR §87506(a)

Regulation

(a) The licensee shall ensure that a separate, complete, and current record is maintained for each resident in the facility or in a central administrative location readily available to facility staff and to licensing agency staff

Inspector finding

Based on observation, interview, and records review, the licensee did not comply with the section cited above in 4 out of 4 resident records, which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 07/23/2021 Plan of Correction 1 2 3 4 Licensee agrees to create separate, complete, and current records for each resident and submit a proof of correction by POC date to CCL.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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