White Oaks Senior Living
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1680 White Oaks Rd. · Campbell, 95008
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity49thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency46thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
White Oaks Senior Living scores B−. Better than 65% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 49th percentile. Repeats: top 0%. Frequency: 46th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
2 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.Rules this facility has been cited for are shown first.
What health conditions can this facility legally accept or refuse?Cited Apr 202422 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 435202820
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Golden Generations, Llc
Inspections & citations
6
reports on file
2
total deficiencies
1
Type A (actual harm)
InspectionSeptember 22, 2025No deficiencies
Plain-language summary
This was a routine annual inspection of the facility, which is licensed to serve up to 11 adults over age 60. The inspector found the facility in compliance with all state regulations, including adequate food and supplies, working safety systems, secure storage of medications and hazardous materials, properly maintained bathrooms and emergency exits, and complete staff and resident records.
View full inspector notes
Licensing Program Analyst (LPA) Maria (Mita) Partoza, conducted an unannounced required 1-year inspection visit, met with designated administrator (DADM) Azarel James Equing and Licensee (LIC) Irish Ladwig who arrived at 2:10 p.m. The facility is licensed to serve adults 60 and over 6 ambulatory, 3 may be non-ambulatory, and 2 may be bedridden and hospice waiver for 3. At 1:10 p.m. LPA was accompanied by DADM during inspection of the facility's interior and exterior area. LPA inspected the kitchen, dining, living room 5 resident bedroom, laundry area and back deck patio. LPA observed that the deck and ramp addressed from prior annual visit was addressed and repaired. LPA observed that the exterior and interior walkways are free from obstructions. LPA inspected 5 residents rooms and observed rooms have sufficient storage to store residents personal belongings. The bathrooms are equipped with the grab bars, and anti skid mats. 1 Out of 5 resident room is shared, and 4 out of 5 bedroom are single occupancy. Emergency exit are free from obstruction and debris. Knives, sharps and medications are locked and not easily accessible to residents in care. Chemicals, cleaning supplies and laundry products are locked and not accessible to residents in care. The facility is equipped with audible alarms. See LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 The facility temperature is at 74 degree F, the refrigerator temperature is at 32 degree F, freezer temperature is at 0 degree F, hot water temperature in the resident bathroom and kitchen measured at 105 degree F. LPA observed food supply for 2 days of perishable and 7 days of non-perishable food items. The facility is equipped with smoke and carbon monoxide alarm system, a fire extinguisher that was last inspected on 03/11/2025. LPA verified the first aid kit is complete with instruction manual. LPA reviewed the facility file and able to verify quarterly fire and earthquake drill preparedness training. The training was administered on the following dates 01/19/25, 04/16/25 and 07/02/25. LPA reviewed 4 resident records including but not limited to the Centrally Stored Medication Record (CSMDR), physician's report, appraisal needs and services plan. LPA reviewed 4 staff record including but not limited to background clearance, certificates, and training. Resident and staff records are complete and up to date. LPA requested copies of updated LIC 500, LIC 308, dementia care plan and liability insurance. No deficiencies were cited during today's visit based on California Code of Regulation (CCR) Title 22. An exit interview was conducted with Designated Administrator (DADM) Azarel James Equing and Licensee (LIC) Irish Ladwig. A copy of the report was provided. End of Report
InspectionSeptember 6, 2024No deficiencies
Inspector: Marcella Tarin
Plain-language summary
During a routine annual inspection, inspectors found the facility's food storage, temperature controls, bathrooms, resident rooms, medication records, and staff files all in order, with properly functioning smoke detectors and fire safety equipment. Inspectors noted that a section of the back patio floor was fragile and depressed when stepped on, and issued an advisory note about this condition. No violations of state regulations were cited.
View full inspector notes
Licensing Program Analysts (LPAs) Marcella Tarin and David Marrufo conducted an unannounced required 1 year annual inspection. LPAs met with Administrator Irish Ladwig. LPAs toured the facility inside and out. LPAs toured the kitchen. LPAs observed a supply of 7 days of nonperishable food and 2 days of perishable food. LPAs observed the refrigerator temperature at 30 degrees F and freezer temperature at 0 degrees F. LPAs observed sharps locked in a drawer. LPAs toured 2 out of 2 hallway resident bathrooms. The water temperature in resident bathrooms were recorded at 118 degrees F and 110 degrees F. All bathrooms had soap, paper towels and functioning lights. LPAs observed the smoke detectors to be functioning properly. LPAs observed service tags on the fire extinguisher with a service date of 3/8/2024. LPAs toured 4 out of 4 resident rooms. 4 out of 4 resident rooms had functioning lights, and storage space for resident belongings. LPAs reviewed 6 Centrally Stored Medication and Destruction Records and found to be complete. 6 out of 6 resident records were reviewed and found to be complete. LPAs reviewed 4 staff records. 4 out 4 reviewed staff records were complete. 4 out 4 staff members obtained background and fingerprint clearance. LPAs observed a fire drill log, last fire drill recorded 7/22/2024. LPAs toured the outside of the facility. LPAs observed one section of the floor of the back patio to be fragile and became depressed when LPAs stepped on it. An Advisory Note was issue. See LIC9102 for more information. No deficiencies were cited as per California Code of Regulations Title 22. This report was reviewed with Administrator Irish Ladwig. A copy of this report was provided.
ComplaintApril 4, 2024· SubstantiatedType A2 deficiencies
Inspector: Manuel Monter
Plain-language summary
A complaint investigation found that a staff member was sleeping in the garage, which the administrator initially denied but the staff member confirmed during interviews. The facility also accepted a resident with a feeding tube (G-tube) without proper authorization; the resident returned to the facility with the tube after hospitalization in October 2023, and the facility did not request an exception from the state until after the complaint was filed.
View full inspector notes
LPA Monter interviewed staff (S1 and S2) and ADM regarding the allegation that staff are sleeping in the garage. ADM stated no one sleeps in the garage and staff do not sleep there. Based on interview with staff (S1), S1 admitted and confirmed that he/she sleeps in the garage. S1 also reaffirmed that the picture taken was where he/she sleeps. On April 04, 2024, LPA Monter and Partoza interviewed S3. S3 stated in November/October 2023 a staff member was sleeping in the garage. Based on interviews, the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED. Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D. This report was reviewed with Administrator Irish Ladwig, and a copy of the report was provided. Appeal Rights was provided. Facility accepted residents with a prohibited condition. On November 3, 2023, the Department investigated on an allegation that the facility accepted a resident with a prohibited condition (G-tube). LPA Monter interviewed S1 and S2 who stated that R1 has G-tube. LPA interviewed resident R1. R1 stated he/she just moved back to the facility in October 2023 after hospitalization. R1 stated the after-hospital discharge, he/she has G-tube which will be remain in place at the recommendation of R1’s physician. LPA interviewed ADM. ADM stated he/she only has one resident who has the G-tube. ADM stated when R1 came back to the facility on October 2023, he/she had a G-tube. Page 2 Out of 3 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 On November 22, 2023, LPA Monter interviewed Witness 1 (W1). W1 stated, R1 moved back to White Oaks Senior Living on October 2023, with the G-tube. W1 stated R1 still has the G-tube until this day because it was recommended to keep it there in case R1 begins to worsen again. On November 16, 2023, the Department received a request from the ADM requesting for an exception for R1 with G-tube. The exception request was made after the complaint allegation was filed on 11/3/2023. Based on interviews, the preponderance of evidence standard has been met therefore the above allegations is found to be SUBSTANTIATED. Deficiencies were cited from California Code of Regulations, Title 22 during today’s visit, see LIC 9099-D. This report was reviewed with Administrator Irish Ladwig and a copy of the report was provided. Appeal Rights was provided. Page 3 Out of 3
Regulation
87615 Prohibited Health Conditions (a) Persons who require health services... health condition including, but not limited to,... shall not be admitted or retained in a residential care facility for the elderly… (2) Gastrostomy tubes. This requirement was not met as evidence by:
Inspector finding
Based on interviews and record reviews, the ADM admitted a resident with G-tube in October 2023, without an exception. This poses an immediate health, safety and personal rights risk to residents in care.
Regulation
87202 Fire Clearance (a) All facilities shall maintain a fire clearance approved by the city, county, or city and county fire department, or district providing fire protection services, or the State Fire Marshal… This requirement was not met as evidence by:
Inspector finding
Based on observations and interviews conducted. S1 admitted that he/she sleeps in the garage. S3 admitted a staff member was sleeping in the garage. Based on physical plant, the garage is not listed as a sleeping quarters for staff.
Other visitSeptember 8, 2022No deficiencies
Inspector: Ryker Heberle
Plain-language summary
This was a routine annual inspection on September 8, 2022. The facility was found to meet standards, with clean rooms, working safety equipment, adequate food and supplies, and all staff and residents vaccinated; the inspector noted that restrooms were not stocked with paper towels at the time of the visit, though hand sanitizer and soap were available. No violations were cited.
View full inspector notes
Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced annual inspection on 09/08/2022 at 1:47pm. LPA met with facility Administrator Irish Ladwig (Admin). LPA toured the facility, including living room/dining room, kitchen, laundry room, 2 staff bedrooms, 5 resident bedrooms, 3 bathrooms, back yard, and garage. Staff members were not observed to be wearing masks upon LPA arrival. Admin confirmed that all staff and residents have been vaccinated. Facility observed to have designated entry point. Staff took LPA's temperature and screened for symptoms. 30 day supply of PPE observed. Restrooms were not stoked with paper towels. Hand washing signs observed to be in all bathrooms. Social distancing signs observed to be posted in all public areas. Facility infectious control plan has already been submitted. No prohibited items noted in resident rooms. All emergency exits noted to be clear of obstruction. All rooms in facility noted to be clean and well maintained. Hand sanitizers, soap, and paper supplies were observed to be available. At least 2 days' supply of perishable food and at least 1 week's supply of non-perishable food was observed on the premises. Fire extinguishers observed to have been inspected in March of 2022. Facility carbon monoxide detector tested and observed to be in working order. Facility water temperature observed to be at 119.7 *F. No deficiencies cited during today's visit. Advisory notes issued. This report was reviewed with Administrator Irish Ladwig and a copy of the signed report was provided.
Other visitSeptember 14, 2021No deficiencies
Inspector: Ryker Heberle
Plain-language summary
This was a pre-licensing inspection of a memory care facility, conducted unannounced today. Inspectors found the home in good overall condition with proper safety equipment, clean bedrooms and bathrooms, complete resident files, and appropriate food and medication storage; the only issue noted was a damaged screen door in one bedroom, which administrators were asked to repair. The facility is recommended for licensure pending completion of final paperwork.
View full inspector notes
Licensing Program Analyst (LPA) Ryker Heberle conducted an unannounced pre-licensing inspection today. LPA met with Administrators (ADMs) Irish & Justin Ladwig. At around 2:01pm, LPA toured the facility inside and out. Including living room, dining room, kitchen, family room, 5 bedrooms, 3 bathrooms, utility/laundry room, and garage. A screening station was observed by the entry door for anyone coming in the facility. Facility staff properly screened LPA before entering the facility. The facility is equipped with connected smoke detectors. The smoke detector located in the dining room was tested and observed working. All fire/carbon monoxide detectors observed to be connected. Fire extinguisher was observed in the dining room and had been last serviced in August of 2021. The kitchen, dining, living room, and family room were observed in good repair. Resident and personnel files observed to contain all necessary documentation, including Appraisal Needs and Services Plans, Physician's Reports, first aid certifications, and criminal background clearances. Resident bedrooms were observed in good repair, furnished, with clean linens and adequate lighting. Screen door in bedroom #5 noted to be damaged. LPA advised ADMs to fix screen door. Bathrooms were observed clean and equipped with grab bars and non-skid mats. The water temperature was measured at 116 degrees F in facility bathroom. Centrally stored medication cabinet was observed. 2 days supply of perishable and 1 weeks supply of nonperishable food observed. A complete first aid kit was inspected. All outdoor and indoor passageways were observed clear and free of obstruction. No bodies of water observed. Component III orientation was waived due to licensee's prior experience. Based on today's inspection, the physical plant is recommended for licensure pending the completion of all application documents with the Central Applications Bureau (CAB). Exit interview conducted with and copy of report provided to Administrator Irish & Justin Ladwig.
ComplaintAugust 13, 2021No deficiencies
Inspector: Shannon Betker
Plain-language summary
This was a telephone review with the state as part of the licensing process for a new 6-bed memory care home. The applicant and administrator confirmed they understand California regulations covering facility operations, staff qualifications, staff training, medication management, food service, and complaint handling. The facility passed this review step and was instructed to submit required paperwork to complete the licensing application.
View full inspector notes
COMP II by CAB successfully completed Facility Type: RCFE Application Type: CHOW Capacity: 6 Census (if any clients in care): 3 Method: Telephone call with CAB COMP II Participants: Irish Ladwig , Administrator/Owner; Shannon Betker, analyst. Applicant/administrator participated in COMP II at CAB via telephone call with analyst at CAB. Identification of the applicant and administrator was verified by confirming driver’s license number. During COMP II, applicant and administrator confirmed the understanding of Title 22. Component II was successfully completed. Applicant and administrator were advised to email/fax signed LIC 809 with copy of photo ID to CAB. During COMP II, CAB analyst confirmed Applicant/Administrator’s understanding of following areas: 1. Facility operation: License type, client/resident populations, and program 2. Staff qualifications and responsibilities 3. Staff training 4. Applicant and Administrator qualifications 5. Grievances, Complaints, Community resources 6. Food service 7. Medication management 8. Application document review and technical assistance: Pre-licensing inspection, COVID19 Mitigation Plan Report
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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