Shamrock Residential Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1025 Shamrock Drive · Campbell, 95008
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity55thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency63thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Shamrock Residential Care Home scores B. Better than 73% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 55th percentile. Repeats: top 0%. Frequency: 63th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↓ improvingWeighted severity score per month · 24 months
Weighted score (24mo)
10
Last citation
Aug 24
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 435294246
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Edgar Ablao & Vicky Ablao, Llc
Inspections & citations
4
reports on file
1
total deficiencies
1
Type A (actual harm)
InspectionDecember 1, 2025No deficiencies
Inspector: Marcella Tarin
Plain-language summary
A complaint investigation found no evidence that staff financially abused a resident or failed to provide an admission agreement. The resident, who moved in on November 18, 2025, confirmed signing the admission agreement, managing his own finances, and paying the facility fees as agreed, and the facility's records support this account.
View full inspector notes
On 12/1/2025 LPA Tarin interviewed R1. R1 states he/she did not know how long he/she lived at the facility, stating "I think it was about 2 weeks ago." R1 stated he/she remembers signing the Admission Agreement and 'went willingly with the Administrator to the bank and I knew it was so that I could live here (facility)." R1 states he/she is responsible for his/her own money. R1 stated he/she did not have bank records or do online banking. R1 stated he/she goes into the bank to conduct all his/her finances. R1 showed LPA an envelope that contained the Admission Agreement dated and signed on 11/18/2025. On 12/1/2025 LPA interviewed Licensee (LIC). LIC states R1 moved into the facility on 11/18/2025 and signed the facility agreement. LIC states R1 handles his/her own fiances. LIC states he/she was not aware of any financial abuse of R1 since moving into the facility. LIC states R1 is current with his/her facility payments through 12/2/2025. Review of R1's Admission Agreement, R1 signed the Admission Agreement on 11/18/2025, agreeing to $300 a day for 15 days, tota ling $4,500. LPA also reviewed an invoice dated 11/18/2025 for R1 in the amount of $4,500 for 11/18/2025 to 12/2/2025 (15 days), and a payment made by R1 by 'Chase Counter Check' on 11/19/2025. Review of R1's Physician's Report dated 11/18/2025, R1 does not have neurocognitive disorder. This agency has investigated the complaint alleging s taff financially abused resident in care, and staff did not provide resident with a copy of the Admission Agreement. We have found that the complaint was UNFOUNDED , meaning that the allegations were false, could not have happened and/or is without a reasonable basis. Page 2 of 2. END OF REPORT
InspectionAugust 14, 2025No deficiencies
Plain-language summary
During a routine unannounced inspection, the facility was found to meet all state requirements for health and safety. The inspector verified that exits were clear, food storage and temperatures were appropriate, medications and hazardous materials were locked away, emergency equipment was functional and well-maintained, resident rooms and bathrooms were adequately furnished and clean, and staff records were complete with required clearances and training. No violations were cited.
View full inspector notes
Licensing Program Analyst (LPA) Marcella Tarin conducted an unannounced annual inspection and met with Administrator (ADM) Vicky Ablao. LPA stated the purpose of the visit. LPA toured the interior and exterior of the facility with ADM to include the kitchen, resident rooms, dining room, bathrooms, back and front of the facility. All exit and passageways were free and clear of obstruction. LPA toured the kitchen area and observed a perishable food supply of at least two days and a non-perishable food supply of at least seven days. LPA observed the refrigerator temperature at 20F and Freezer at -10F. LPA observed the medication storage area, knives storage area, and cleaning product storage area as locked and inaccessible to residents in care. The facility was equipped with smoke and carbon monoxide detectors. All smoke detectors functioned properly when tested by ADM. Fire extinguishers were last serviced on 5/16/2025. LPA reviewed the facility first aid kit, and it was observed to be complete. The facility emergency drill log was reviewed, drills are being conducted quarterly. The facility's last drill was on 7/14/2025. LPA toured 4 resident rooms. All 4 resident rooms have a bed, functioning lights, dresser/table, bedding and space for personal belongings. Page 1 of 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA toured 2 resident bathrooms. All 2 bathrooms had hand soap, paper towels, functioning lights, and covered trash bins. LPA measured water temperature with a range from 110.4F to 119.3F. LPA reviewed 2 resident records. Resident records included current physician's report and service plans. LPA reviewed 2 resident’s Centrally Stored Medication and Destruction Records (CSMDR’s). LPA reviewed 2 staff records. Staff records included fingerprint background clearance, medical assessment with TB result, personnel record, and staff training. No deficiencies were cited during today's visit per California Code of Regulations Title 22. An exit interview was conducted with Administrator Vicky Ablao and a signed copy of this report was provided.
InspectionAugust 8, 2024Type A1 deficiency
Inspector: Marcella Tarin
Plain-language summary
This was a routine annual inspection on August 8, 2024, where inspectors found the facility clean and safe overall, with residents' bedrooms, bathrooms, and common areas in good condition, medications properly stored, and emergency systems working. Inspectors noted maintenance issues that need attention, including loose planks and a loose hand rail on an exterior ramp, a loose bathroom cabinet door, a shower liner with black residue, and missing grout on kitchen counter tiles where food is prepared. The facility had current staff certifications, adequate food and supplies, and emergency drills conducted regularly.
View full inspector notes
On 8/8/2024 at 9:15 a.m. Licensing Program Analysts (LPAs) Marcella Tarin & Maria (Mita) Partoza conducted an unannounced required 1 year Inspection and LPA was greeted by staff upon arrival. Licensee/Administrator, Vicky Ablao arrived shortly thereafter. LPAs stated the purpose of the visit. The facility is an Residential Care Facility serving adults from 60 and over and has hospice wavier for 5, and capacity of 6. At 9:15 a.m. LPAs toured the facility inside and out. Four residents were present and engaged in various activities. The temperature inside the home was at a comfortable 73 degrees F. Residents bedrooms were observed to be sanitary, organized with sufficient storage for resident's personal belongings. LPAs observed working auditory alarm system for each resident's emergency exit doors. Bathrooms were observed to be clean, with grab bars, toilet papers and non-skid mats. Hot water temperature was measured 107.4 degrees F. Living room and activity area, kitchen and dining area were observed to be in order. Cleaning supplies, toxic and sharp objects are secured and inaccessible to residents. 7 days of non-Perishable and 2 days of perishable food supplies were observed. Smoke alarms, carbon monoxide detectors were observed to be in good working condition. The fire extinguishers was last inspected on 3/8/2024. The facility has first aid kit that are accessible to staff. Medications were stored in a locked medication cart. At 10:15 a.m. LPAs discussed with administrator (ADM) maintenance and housekeeping such as changing the bathroom shower liner that was observed to have black residue at the bottom and the cabinet door to the right was loose/coming off the hinge. LPAs observed part of a wooden ramp that has loose planks and loose hand rail posts, which are are not secured to the bottom of the ramp (ramp is located on the exterior of bedroom #1) . LPAs observed missing grout between tiles on the kitchen counter next to the sink where food is prepared, food particles were stuck in between the spaces that could contaminate food served. page 1 of 2 see LIC 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Staff records were reviewed to be complete and current with CPR/first aid, clearances and training. Residents records, medications are labeled and log on the Centrally Stored Medication & Destruction Record (CSMDR). Emergency drill is conducted on 1/2024, 4/2024 & 7/2024. ADM stated that fire inspection is conducted yearly to assess the fire sprinkler installed in the facility. The sprinklers were tested on 8/28/2023. Deficiencies are cited during today's visit based on California Code of Regulations (CCR) Title 22. See LIC 809D. An exit interview was conducted with ADM Vicky Ablao. A copy of the report and appeals rights were provided. LPAs requested for the following documents and were provided by the administrator. LIC 500, LIC 308, updated copy of administrator certificate and resident roster. A copy of the liability insurance and the lease agreement. End of report, Page 2 of 2.
Regulation
87303 Maintenance and Operation (a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors. (1)... kitchen areas shall be maintained in a clean, sanitary and odorless condition.
Inspector finding
Based on observation the licensee did not comply with the section cited above by not maintaining the exterior ramp handrail at bedroom #1 exterior area safe and sturdy. The kitchen surface had food particles stuck in between the tiles that were missing the grout, which can contaminate the food served, which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 08/09/2024 Plan of Correction 1 2 3 4 Licensee/Administrator stated that a plan to schedule a r…
InspectionAugust 4, 2022No deficiencies
Inspector: Ryker Heberle
Plain-language summary
During a routine unannounced inspection on August 4, 2022, inspectors found the facility clean and well-maintained with proper safety measures in place, including clear emergency exits, working smoke and carbon monoxide detectors, adequate food and protective equipment supplies, and appropriate infection control practices. No violations were cited.
View full inspector notes
Licensing Program Analyst Ryker Heberle (LPA) conducted an unannounced annual inspection on 08/04/2022 at 10:53am. LPA met with facility Administrator Vicky Ablao (Admin). At 10:56am, LPA began touring the facility inside and out including living room, kitchen, dining room, garage, family room/activity room, 3 bathrooms, 6 bedrooms including staff bedrooms, storage room, back yard, and side walkways. All staff members observed to be wearing masks. Admin confirmed that all staff and residents have been vaccinated. Facility infectious control plan has already been submitted. No prohibited items noted in resident rooms. All emergency exits noted to be clear of obstruction. All rooms in facility noted to be clean and well maintained. Hand sanitizers, soap, and paper supplies were observed to be available. All restrooms stocked with paper towels. Facility water temperature measured to be 110.1*F. Hand washing signs observed in all bathrooms. Social distancing signs observed to be posted in all public areas. Facility observed to have designated entry point. Staff took LPA's temperature, screened for symptoms, and recorded information in visitor log. At least 2 days' supply of perishable food and at least 1 week's supply of non-perishable food was observed on the premises. 30 day supply of PPE observed. Fire extinguisher tags indicate it was last inspected in May of 2022. 8 Carbon monoxide/smoke were observed throughout the facility. No deficiencies cited during today's visit. This report was reviewed with Administrator Vicky Ablao and a copy of the signed report was provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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