Megan Care Home
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
118 Megan Ct · Alamo, 94507
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity45thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency46thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Megan Care Home scores B−. Better than 64% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 45th percentile. Repeats: top 0%. Frequency: 46th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
↑ worseningWeighted severity score per month · 24 months
Weighted score (24mo)
16
Last citation
Nov 25
Finding distribution
3 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 6 licensed beds:
One qualified staff member must be on call and physically on premises at all times overnight.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 079200932
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Bethel Care Inc.
Inspections & citations
7
reports on file
3
total deficiencies
1
Type A (actual harm)
InspectionNovember 21, 2025Type A2 deficiencies
Plain-language summary
During a routine annual inspection on November 21, 2025, inspectors found that the facility had unlocked access to hazardous items including scissors, a lighter, cleaning chemicals, and medications in the kitchen, storage area, and a staff bedroom—all areas where residents could reach them. The rest of the facility met safety standards, including proper fire safety equipment, adequate temperature and lighting, secure medication storage in the main areas, and current staff training. The facility was cited for these storage violations and given time to correct them.
View full inspector notes
On 11/21/2025 at 9:10 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Emma Pooler and explained the purpose of the visit. Administrator, Tayyaba Chaudhry arrived at 11:25PM The facility’s fire clearance was approved for 6 non-ambulatory of which 1 may be bedridden. LPA toured facility with staff including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 119.0 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 11/25/2024. Emergency Disaster Plan last reviewed 2/7/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/24/2025. At 10:50am, LPA reviewed 6 residents records. At 12:30pm, LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: LPA observed Unlocked scissors with a red handle unlocked in the kitchen drawer along with a lime green KingsFord lighter. LPA also observed that the storage area for the washer and dryer was unlocked and being secured with a soft tie. Inside was unlocked disinfectants and Solutions (Windex, Lysol Toilet bowl cleaner, Soft Scrub with bleach, and Commercial Grade Floor Cleaner and Conditioner) LPA observed that bedroom labeled Caregiver was unlocked. Inside immediately upon entry LPA observed Unlocked Aleve liquid gels, Medicated Ointment, and Chlorhexidine Gluconate .12% The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Regulation
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having unlocked scissors with a red handle unlocked in the kitchen drawer along with a lime green KingsFord lighter. LPA also observed that the storage area for the washer and dryer was unlocked and being secured with a soft tie. Inside was unlocked disinfectants and Solutions (Windex, Lysol Toilet bowl cleaner, Soft Scrub with bleach, and Commercial Grade Floor Cleaner and Conditioner) which poses an immediate saf…
Regulation
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Inspector finding
Based on observation, the licensee did not comply with the section cited above in having unlocked caregiver room with Inside immediately upon entry LPA observed Unlocked Aleve liquid gels, Medicated Ointment, and Chlorhexidine Gluconate .12% which poses a potential safety risk to persons in care. POC Due Date: 11/21/2025 Plan of Correction 1 2 3 4 Facility locked the caregiver room POC clear.
InspectionNovember 20, 2024No deficiencies
Inspector: Alona Gomez
Plain-language summary
On November 20, 2024, an unannounced annual inspection found no violations at this six-resident facility. The inspector verified that the home maintains safe conditions including working smoke and carbon monoxide detectors, secure medication storage, properly equipped bathrooms with grab bars, adequate food supplies, and current first aid training for all staff. Fire safety equipment and emergency preparedness records were also in order.
View full inspector notes
On 11/20/2024 at 11:25 AM, Licensing Program Analyst (LPA) A. Gomez arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Caregiver, Melaine Rona and explained the purpose of the visit. Administrator, Tayyaba Chaudhry arrived at 12:45PM The facility’s fire clearance was approved for 6 non-ambulatory of which 1 may be bedridden. LPA toured facility with staff including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 7 total bedrooms which 6 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 119.8 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide dectector were in operating condition during visit. Fire extinguisher was last serviced on 11/01/2023. Emergency Disaster Plan was last posted on 09/26/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/09/2024. At 11:50am, LPA reviewed 5 residents records. At 12:30pm, LPA reviewed 3 staff records and 3 of 3 have current first aid training and associated to the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
ComplaintOctober 2, 2024· MixedType B1 deficiency
Inspector: Alona Gomez
Plain-language summary
An investigator looked into eight complaints about this facility, including concerns about food service, medication handling, activities, staff training, and communication with families. All complaints were found to be unsubstantiated — the investigator observed adequate meals and snacks available, reviewed complete medication records, saw staff conducting daily activities with residents, confirmed staff training was current, and found evidence of regular communication with family members. The facility also confirmed that alcohol is not accessible to residents.
View full inspector notes
PAGE 1 On the allegation of "Staff do not provide adequate food service to the residents" LPA interviewed staff and found that staff cook 3 square meals a day and provide snacks. LPA also observed plenty of food available to residents during each visit. Administrator also provided photos of residents meals throughout the months therefore the allegation of "Staff do not provide adequate food service to the residents" is UNSUBSTANTIATED. On the allegation of " Staff did not prevent a resident from getting injured while in bed" LPA interviewed staff and discussed how when residents are agitated in bed they provide comfort as well as any prescribed medications as needed. LPA also conducted a collateral visit where they found that R1 can become agitated and bruises easily due to a condition therefore the allegation of " Staff did not prevent a resident from getting injured while in bed" is UNSUBSTANTIATED. On the allegation of " Staff mishandled a resident's medication" LPA interviewed staff and was not able to identify a time when medication was distributed inappropriately. LPA also obtained copies of the MAR that were complete and accurate. LPA also viewed the current MAR that was complete and up to date therefore the allegation of " Staff mishandled a resident's medication" is UNSUBSTANTIATED. On the allegation of " Staff do not have planned activities for a resident" LPA interviewed staff and found that they do daily activities with residents such as walking or puzzles. LPA also observed a variety of activities available to the residents. Administrator also showed LPA photos of residents engaging in activities at the facility throughout the year therefore the allegation of " Staff do not have planned activities for a resident" is UNSUBSTANTIATED. On the allegation of " Staff allow a resident to consume alcohol without proper authorization" LPA interviewed staff and found that residents are never allowed to consume alcohol and that any alcohol brought into the facility is for the live in caregivers and is stored in the garage out of residents availability. LPA did not observe any alcohol accessible during visits therefore the allegation of " Staff allow a resident to consume alcohol without proper authorization" is UNSUBSTANTIATED. REPORT CONTINUES ON LIC9099-C PG 2 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 CONTINUED PAGE 2 On the allegation of " Staff are not properly trained to handle a resident with dementia" LPA observed that all staff are up to date on their training's therefore the allegation of " Staff are not properly trained to handle a resident with dementia" is UNSUBSTANTIATED. On the allegation of " Staff are not notifying authorized representative of incidents involving a resident" LPA observed that Administrator had a record of all incident reports. Administrator also showed text message communications of daily life and updates to residents families including R1 therefore the allegation of " Staff are not notifying authorized representative of incidents involving a resident" is UNSUBSTANTIATED. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted and a copy of this report provided.
Regulation
(a) Residents in all residential care facilities for the elderly shall have all of the following personal rights:(12)To wear their own clothes... This requirement is not met as evidenced by:
Inspector finding
Based on interview with staff residents clothes have gotten mixed up and its gone unoticed for about a week which poses a personal rights risk to residents in care.
ComplaintDecember 29, 2023· UnsubstantiatedNo deficiencies
Inspector: Luisa Fontanilla
Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.
Plain-language summary
A complaint was investigated on August 24, 2023, alleging that residents were being over-medicated. Inspectors interviewed residents with dementia, staff, and the administrator, and reviewed medication records; staff said all medications were given according to doctor's orders. The allegation could not be substantiated based on available evidence.
View full inspector notes
On 8/24/2023, LPA interviewed R2 and R3 who both have Dementia and were not aware of what medications they take. Based on interviews conducted with the Administrator and staff, they all denied over medicating the residents. All staff interviewed state they administer medications based on the doctor’s order. Based on interviews and record reviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. There is no deficiency noted for this visit. A copy of this report was provided to the Administrator.
InspectionNovember 27, 2023No deficiencies
Inspector: Alona Gomez
Plain-language summary
During a routine annual inspection, inspectors found the facility to be generally safe and well-maintained, with adequate lighting, working smoke and carbon monoxide detectors, proper grab bars in bathrooms, and sufficient food and hygiene supplies. A first aid kit was found to be incomplete, and the kitchen fire extinguisher had not been serviced since March 2023. The facility was asked to submit updated personnel reports, emergency plans, liability insurance, and facility documentation to the licensing agency.
View full inspector notes
At 3:10PM Licensing Program Analyst (LPA) A. Gomez and Licensing Program Manager Y. Flores-Larios arrived unanounced to conduct a 1-Year Annual Required visit and met with Care taker, Melaine Rona . Administrator Tayyaba Chaudhry arrived at 3:25PM. LPAs toured and inspected the facility inside and outside with staff including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of seven (7) total bedrooms which Four (4) bedrooms are occupied by the residents and One (1) bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There were no bodies of water present at this facility. LPA observed medication to be locked. LPA observed lighting in all rooms are adequate for the comfort and safety of the clients. Hot water temperature in the residents’ shared bathroom was measured at 109.3 degrees F. Resident's bathrooms have grab bars inside the shower and next to the shower. The shower has a non-skid mat. Hygiene items, extra linens and toiletry supplies were checked and sufficient. Fire extinguisher in kitchen was last serviced on 3/27/2023 , smoke detectors and carbon monoxide were operational. First aid kit was inspected and was incomplete. Food supplies were sufficient to meet 2-day perishable and 7-day non-perishable requirements. LPA observed a sample of medication. continued on LIC809-C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Resident records were reviewed at approximately 3:40pm. Staff records were reviewed at approximately 3:50PM. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/04/2023: LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Updated facility sketch Exit interview conducted and a copy of this report provided.
ComplaintSeptember 12, 2023· UnsubstantiatedNo deficiencies
Inspector: Jill Clancy-Czuleger
Unsubstantiated — the California Department of Social Services (CDSS) investigated and did not find a violation.
Plain-language summary
A complaint alleged that staff mocked residents and were slow to call 911. An investigator found that staff did call 911 but initially from a mobile phone and were transferred to an operator queue, then called back on a landline for faster service. The investigator interviewed staff and residents and found no evidence to substantiate the allegations of mocking or mistreatment.
View full inspector notes
Continued from LIC 9099 Based on interviews the staff did call 911 from a mobile line but was redirected to an operator/queue because the call did not come from a land line. S1 was informed that a land line would get through quicker and S1 hung up and recalled on land line. Based on interviews with staff and residents. The staff denied mocking the residents in care. LPA observed that staff treat residents with dignity. Spoke with staff and residents. It is unclear whether staff were mocking or condescending to the resident. Although the allegations may have happened or are valid, there are not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED. Exit interview conducted and a copy of this report provided.
ComplaintDecember 6, 2021No deficiencies
Inspector: Gregory Clark
Plain-language summary
On December 6, 2021, inspectors conducted an unannounced infection control inspection and found the facility met all requirements. The facility had proper screening stations at entry, adequate food supplies, appropriate personal protective equipment, and staff were observed wearing PPE correctly. No violations were found.
View full inspector notes
On 12/06/2021 at 9:30 am Licensing Program Analysts (LPAs) G. Clark and L. Francisco arrived unannounced to conduct Infection Control Inspection. LPAs met with Administrator, Tayyaba Chaudhry and explained the purpose of the visit. During the Infection Control Inspection, LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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