Casa Blanca Retirement Homes
RCFE
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive assistance with daily living activities such as bathing, dressing, meals, and medication management in a home-like setting. RCFEs are not hospitals or skilled nursing facilities — they do not provide round-the-clock medical care.
1055 Ina Drive · Alamo, 94507
Quick facts
Quality snapshot
Updated April 25, 2026Compared to 214 California RCFE facilities of similar size, over the last 36 months.
Source: California Department of Social Services, Community Care Licensing Division. View raw inspection records →
Quality grade· click to show how this was calculated
Severity68thWeighted citations per bed
Repeats100thRepeat deficiencies as share of total
Frequency68thDeficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Quality grade· click to show how this was calculated
Weighted citations per bed
Repeat deficiencies as share of total
Deficiencies per inspection
Tick mark at 50% = peer median · higher percentile = better facility
Casa Blanca Retirement Homes scores B. Better than 79% of comparable California RESIDENTIAL CARE ELDERLY facilities. Severity: 68th percentile. Repeats: top 0%. Frequency: 68th percentile.
Each metric is converted to a 0–100 percentile within the peer set (higher = better). The composite grade averages all four. Peer set: CA / rcfe_general / small beds (214 facilities).
Citation severity over time
stableWeighted severity score per month · 24 months
Weighted score (24mo)
0
Finding distribution
1 total · 36 monthsScope × Severity (CMS A–L)
The rules that apply to this facility
California Title 22 requirements for this facility, with the specific regulation and a suggested question for each.
What training are all staff required to complete?22 CCR §87411
All direct-care staff must complete:
- 10 hours initial training within the first four weeks of employment.
- 4 hours annual in-service every year thereafter.
- Administrator certificate from a CDSS-approved program — 80 hours for first-time, 40 hours renewal every 2 years.
Ask on tour: Ask when the last staff training was completed and how it's tracked.
How many staff must be on duty overnight?22 CCR §87415
Based on 18 licensed beds:
One awake caregiver must be on duty, plus one additional caregiver on call who can respond within 10 minutes.
Violation pattern to watch for:A facility that documents a staff member as "on call" but with that person physically off-site — when the law requires on-premises presence — is in violation of this section.
Ask on tour: Ask the facility to walk you through their overnight staffing plan and confirm whether on-call staff are on premises or off-site.
What health conditions can this facility legally accept or refuse?22 CCR §87612–87615
Restricted — allowed with physician order + care plan
- Supplemental oxygen
- Insulin and injectable medications
- Indwelling or intermittent catheters
- Colostomy / ileostomy
- Stage 1 and Stage 2 pressure injuries
- Wound care (non-complex)
- Incontinence
- Contractures
Prohibited — facility must refuse or discharge
- Stage 3 or Stage 4 pressure injuries
- Feeding tubes (PEG, NG, or J-tube)
- Tracheostomies
- Active MRSA or communicable infections requiring isolation
- 24-hour skilled nursing needs
- Total ADL dependence with inability to communicate needs
A hospice waiver (HSC §1569.73) can allow continued care for residents on hospice who would otherwise fall into a prohibited category.
Ask on tour: Ask whether your loved one's specific care needs are restricted or prohibited, and what the facility's process is if needs change after admission.
What must this facility report to the state — and how fast?22 CCR §87211 / WIC §15630
- ImmediateElopement, fire, epidemic outbreak, or poisoningImmediately
- 2 hoursAbuse with serious bodily injury2-hour phone report + 2-hour written report — to the California Department of Social Services (CDSS), Adult Protective Services, and law enforcement
- 24 hrsAbuse without serious bodily injuryWithin 24 hours
- Next dayDeath of a residentPhone by next working day; written within 7 days
- Next dayInjury requiring medical treatment beyond first aidPhone by next working day; written within 7 days
- WrittenBankruptcy, foreclosure, eviction, or utility shutoff noticeWritten notice to CDSS and residents — $100/day penalty (max $2,000) for failure
Your enforcement lever:Incidents that aren't reported on time are themselves a separate violation. If you believe a reportable event wasn't filed, you can submit a complaint directly to the California Department of Social Services (CDSS).
How does CDSS enforce these rules?22 CCR §87755–87777 / HSC §1569.58
- 1Notice of DeficiencyWritten citation with a correction deadline. Facility must submit a Plan of Correction.
- 2Civil PenaltyStarts at $50/day for non-serious; $150/day for serious deficiencies — immediately, with no grace period. Repeats escalate to $150 first day + $50/day, then $1,000 first day + $100/day.
- 3Suspension of AdmissionsFacility cannot accept new residents until violations are corrected.
- 4Temporary Suspension or RevocationEmergency suspension for imminent danger; full revocation after administrative hearing.
- 5Exclusion OrderAdministrator and operator can be barred from all CDSS-licensed facilities — not just this one.
See how these rules have been applied to this specific facility:
View state inspection record and citationsState records
California Dept. of Social Services · Community Care Licensing- License number
- 071441125
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 18
- Operator
- Loquellano, Gabriel & Norma
Inspections & citations
5
reports on file
1
total deficiencies
InspectionJanuary 14, 2026No deficiencies
Plain-language summary
A routine annual inspection was conducted on January 14, 2026, and found no violations. The facility has been closed since a fire in April 2024 and remains under construction with no staff or residents present; the owner has decided not to reopen and will surrender the facility's license.
View full inspector notes
On 1/14/2026 at 3:00 PM, Licensing Program Analyst (LPA) A. Gomez arrived announced to conduct 1-Year Annual Required inspection. LPA met with House Manager, Naomi Loquellano Richards and explained the purpose of the visit. The facility is temporarily closed due to a fire that occurred in April of 2024. LPA observed that the facility is still under construction. The facility does not currently have running water or electricity. The facility is currently undergoing construction. There are no staff or residents. Facility is projected to be done with construction by February 2026 however House Manager states that they have decided not to reopen and plans on forfeiting their licence. LPA advised Licensee to submit their notice of closure No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
Other visitFebruary 11, 2025No deficiencies
Inspector: Alona Gomez
Plain-language summary
On February 11, 2025, regulators conducted an annual inspection of this facility and found it temporarily closed and undergoing reconstruction following a fire in April 2024. The building was gutted with no running water, electricity, flooring, or walls in place, and no staff or residents were present; construction is expected to be completed in November 2025. The owner was advised to notify the department before reopening so that a new inspection can be conducted prior to accepting residents.
View full inspector notes
On 2/11/2025 at 10:45 AM, Licensing Program Analyst (LPA) A. Gomez arrived announced to conduct 1-Year Annual Required inspection. LPA met with Licensee, Norma Loquellano and explained the purpose of the visit. The facility is temporarily closed due to a fire that occurred in April of 2024. LPA observed that the facility is still under construction. The facility does not currently have running water, electricity, flooring or walls. The facility is currently gutted and undergoing construction. There are no staff or residents. Facility is projected to be done with construction November 2025. LPA advised Licensee to notify the department prior to reopening/ accepting clients so that the department can do a new inspection. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided .
InspectionApril 8, 2024No deficiencies
Inspector: Alona Gomez
Plain-language summary
A fire broke out in the kitchen on April 6, 2024, and spread into the attic; staff used a fire extinguisher and called 911, and the fire department extinguished the fire, with no injuries reported. The facility sustained significant fire, water, and smoke damage that made it unusable, and all nine residents were safely moved to other care homes in the area. The facility's administrator decided not to reopen, and families have made permanent arrangements for residents at nearby facilities.
View full inspector notes
On 04/08/2024 at 10:00 AM, Licensing Program Analyst (LPA) A. Gomez conducted a Health & Safety inspection as a result of CCLD receiving notification of a fire at the facility. LPA met with Administrator, Shelia Melencion and explained the purpose of the visit. LPA toured facility including but not limited to the bedrooms, bathrooms, common area, kitchen, and outdoor area. Facility sustained fire, water, and smoke damage. The fire started in the kitchen on 4/6/2024 at approximately 8:30PM while staff were frying. Staff yelled fire to notify other staff. Fire extinguisher was used to help put out fire. Fire went into the exhaust vent up into the attic. Fire sprinklers were triggered and 911 was called. Caregivers removed residents from facility as fire was being extinguished. The San Ramon Valley Fire Department arrived to assist with fire being extinguished. The ceiling in kitchen, hallway, and room four were collapsed due to the water damage from fire sprinklers. Kitchen, Living room, and hallways are covered in ash and water. No injuries were sustained. All staff and residents were moved to a safe location. Residents were moved to other care homes in the surrounding area. Three residents were moved to Good Shepherd of San Ramon. Five residents were moved to Belrose Care Home II. One resident was moved to Welcome Home Senior Residence in Walnut Creek. One resident was moved to Gines Care Home. One resident was moved to Good Shepherd of Danville. One resident was retained by their RP. Administrator informed LPA that they do not plan on re-opening the facility and that families have made arrangements for the residents to be permanently placed at the above facilities. LPA spoke with Administrator and obtained copies of the Emergency Disaster Plan, Resident Roster, and RP contact information. LPA informed Administrator to notify CCLD in writing of Facility Closure to start the process of closing the facility. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
InspectionJanuary 18, 2024No deficiencies
Inspector: Alona Gomez
Plain-language summary
During a routine annual inspection, inspectors found the facility met all requirements for safe operation, including proper lighting, temperature control, functioning fire safety equipment, and adequate food supplies. Staff records showed all three reviewed employees had required clearances and current first aid training, and medications were in proper order. No violations were found.
View full inspector notes
Licensing Program Analyst (LPA) A. Gomez conducted an unannounced 1-year Required visit on this date. LPA met and toured with Administrator, Sheila Melencion. The Administrator currently holds a certificate (#602427740) that expires on 5/11/2025. The facility’s fire clearance was approved for a capacity of 18 which 16 may be non-ambulatory and subject to five (5) hospice waivers. LPA toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms that are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 107.9 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 2-day of perishable foods and a minimum 7-day non-perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. LPA observed sprinklers throughout the facility. Fire extinguisher was last serviced on 1/09/2024. Fire Drill was last conducted on 01/10/2024. First aid kit was observed to be complete. LPA reviewed 3 staff records and staff have criminal record clearance and are associated to the facility. 3 of 3 have current first aid training. LPA reviewed 4 residents’ records and a sample of medication. No Deficiencies cited. Exit interview conducted and a copy of this report provided
InspectionOctober 12, 2023Type B1 deficiency
Inspector: Alona Gomez
Plain-language summary
This was a routine annual inspection on January 25, 2023. Inspectors found the facility's physical environment in good condition with working smoke detectors, sprinklers, and fire extinguishers, but noted that medication records were incomplete and not current, and required the facility to submit missing documentation including emergency plans and insurance information by October 21, 2023.
View full inspector notes
Licensing Program Analysts (LPAs) A. Gomez and K. Nguyen conducted an unannounced 1-year Required visit on this date. LPAs met and toured with Administrator, Sheila Melencion . The Administrator currently holds a certificate (#602427740 ) that expires on 5/11/2023 and is currently in process of receiving new certificate . The facility’s fire clearance was approved for a capacity of 18 which 16 may be non-ambulatory and subject to five (5) hospice waivers. LPAs toured the facility with Administrator including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPAs observed lighting in all rooms that are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 2-day of perishable foods and a minimum 7-day non-perishable foods. Report continues on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Smoke detectors and carbon monoxide were in operating condition during visit. LPAs observed sprinklers throughout the facility. Fire extinguisher was last serviced on January 25, 2022 Fire Drill was last conducted on January 8, 2022 . First aid kit was observed to be complete. LPAs reviewed 3 staff records and staff have criminal record clearance and are associated to the facility. 3 of 3 have current first aid training. LPAs reviewed 4 residents’ records. The following deficiencies were observed: 1:00pm LPA's observed the MAR to be incomplete and not up to date. LPA requested the following documents to be submitted to CCLD by 10/21/2023 . · Resident Roster · LIC 308 Designation of Administrative Responsibility · LIC 309 Administrative Organization · LIC 500 Personnel Report · LIC 610E Emergency Disaster Plan (9 pages) · Liability Insurance The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiency may result in civil penalties. Exit interview conducted. Appeal Rights and a copy of this report provided .
Inspector finding
(d) If the resident is unable to determine his/her own need for a prescription or nonprescription PRN medication, and is unable to communicate his/her symptoms clearly, facility staff designated by the licensee, shall be permitted to assist the resident with self-administration provided all of the following requirements are met: (3) The date and time the PRN medication was taken, the dosage taken, and the resident's response shall be documented and maintained in the resident's facility record. …
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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