Jones Rest Home

Continued from LIC9099. Allegation: Staff handled resident in a rough manner Finding : Unsubstantiated Interview with residents revealed that they feel safe and comfortable living at the facility. Interview with residents reveal that they have not experienced any staff members handling them in a rough manner. R1 stated that they are very sensitive when being touched but the staff make sure they are well taken care of. R1 stated that if the residents ask for assistance, there is always a staff there to help. Interview with staff revealed that they have not heard or witnessed any staff members handling the residents in a rough manner. Interview with staff revealed that staff accommodate the needs of the residents. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation did occur, therefore the allegation is UNSUBSTANTIATED . No deficiencies are being cited on this date. Exit interview conducted with Lisa and a copy of this report provided.

On 1/29/2026 at 11:30 AM , Licensing Program Analyst (LPA) Y. Brown arrived unannounced to conduct a case management visit. LPA met with Director of Nursing, Lisa Rodriguez. During the course of investigation for complaint (#15-AS-20260123124712), the following deficiencies were observed: 1.) LPA observed unlocked medication in a residents room. 2.)LPA observed that the facility did not report an incident regarding a resident. *An immediate civil penalty of $250 will be assessed on today's date for failure to correct and repeat violation. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Administrator Della authorized Lisa to sign today's report. Exit interview conducted with Lisa and a copy of this report and appeal rights provided.

Neglect- facility was not hydrating the resident. An autopsy was performed on R1 on 11/30/2020. “Reason for autopsy: explanation and cause of death…Confirm malnutrition, dehydration, broken teeth, any evidence of an elderly abuse.” The autopsy revealed no abnormal findings. Facility staff did not provide documents to responsible person. During R1’s time at the facility her guardianship was with Alameda County. The guardianship was terminated 1 year after R1’s death. The facility is awaiting instructions from the county as to what, if any, documents the facility can share with the RP. Facility did not follow care plan- food resident could eat was not given. Physician’s Report dated 11/20/2019 stated that R1 was on a regular diet with modifications to guard against an adverse reaction due to her colostomy (ie: low fiber). Facility also provided R1 with nutritious snacks throughout the day. This agency has investigated the complaints alleging: neglect- facility was not hydrating the resident, facility staff did not provide documents to responsible person and facility did not follow care plan- food resident could eat was not given. We have found that the complaints are UNSUBSTANTIATED . Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are UNSUBSTANTIATED . Exit interview conducted, a copy of this reported provided.

On 11/20/23 at 1:30 p.m., Licensing Program Analyst (LPA) Greg Clark arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Della De Leon and explained the purpose of the visit. The facility’s fire clearance was approved for 31 clients. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 4 buildings and 19 total bedrooms. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 118 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 5/08/23. First aid supplies were observed to be adequate. LPA reviewed 5 residents records and 5 staff records, all were complete. LPA also reviewed a sample of resident’s medications. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/01/23: LIC 610E Emergency Disaster Plan No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 10/31/2022 at 11:00 AM, Licensing Program Analyst (LPA) P. Watson arrived unannounced to conduct an annual Infection Control Inspection. LPA met with Administrator, Della De Leon and explained the purpose of the visit. During the Infection Control Inspection, LPA toured facility with Della including but not limited to front entrances, screening station, hand washing stations, bedrooms, common areas, kitchen, and rehabilitation center . Facility has a sufficient two day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Hand washing posters were observed. Common touched surfaces are disinfected at least once daily. Bathrooms are equipped with liquid soap, paper towel and trash bins with touchless lids. Facility staff were observed to be wearing proper PPE. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. Smoke and carbon monoxide detectors were observed and maintained. First Aid kit was complete. Fire extinguishers was observed serviced. LPA observed facility passages inside and out free of obstruction. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.