Creekview Assisted Living
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
2900 Stoneridge Drive · Pleasanton, 94588
Record last updated April 20, 2026.

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Quick facts
Memory care context
Creekview Assisted Living is a California-licensed RCFE with 136 beds, operated by Creekview Hc Llc. The facility advertises memory care services, though this designation is operator-reported rather than formally recorded in CDSS licensing data. California Title 22 requires RCFEs serving dementia residents to comply with §87705 and §87706, which govern individualized care plans, staff training in dementia care, and supervision protocols. CDSS records show eight inspections on file with zero deficiencies cited—no Type A (actual harm) or Type B (potential for harm) citations, and no dementia-specific violations under §87705 or §87706. Three complaints have been filed with CDSS during the period covered by available records. The most recent inspection occurred on March 26, 2025.
Questions to ask on your tour
Based on Creekview Assisted Living's state inspection record.
Three complaints were filed with CDSS during the inspection period on file—what were the subjects of those complaints, and which, if any, were substantiated by state investigators?
The facility's memory care designation is operator-advertised rather than formally recorded in CDSS data—can you provide documentation showing how Creekview meets California Title 22 §87705 requirements for dementia-specific care plans and staff training?
With 136 licensed beds, how does the facility ensure adequate supervision for memory care residents during overnight and weekend shifts when staffing may differ from daytime levels?
California §87706 requires secure outdoor areas for dementia residents—what secured outdoor spaces are available, and how are residents supervised when using them?
The most recent CDSS inspection was March 26, 2025—were any issues identified during that visit that required corrective action but did not rise to the level of a formal citation?
State records
California CDSS · Community Care Licensing Division- License number
- 019200521
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 136
- Operator
- Creekview Hc Llc
Inspections & citations
8
reports on file
0
total deficiencies
Other visitMarch 26, 2025No deficiencies
Inspector notes
On 01/21/2026 at 10:30 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. Exeuctive Director Patrick McElroy arrived at 11:25 AM. LPA met with Executive Director, Patrick Mcelroy and explained the purpose of the visit. LPA toured the facility including but not limited to 6 residents’ apartments, bathrooms, multiple activity rooms, kitchen, common area and courtyard. There are no bodies of water observed. LPA observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 73 degrees F. The hot water temperature in a residents bathroom was measured at 115.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps and toxic are locked and inaccessible to residents in care. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 01/20/2026. Emergency Disaster Plan was last reviewed and posted on 01/23/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/15/2026 . LPA reviewed 5 residents records and 5 staff records, and all were complete. LPA also reviewed a sample of resident’s medications. The following documents were reviewed during the visit. LIC 500 Personnel Report LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
InspectionDecember 27, 2024No deficiencies
Inspector notes
On 03/26/2025 at 10:05 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo conducted an unannounced case management visit as a result of receiving LIC 624 incident/Injury report dated 03/24/2025 submitted to CCLD regarding an un-witnessed fall of a resident. LPA explained the purpose of the visit with the administrator, Patrick D. McElroy. During the visit, LPA interviewed the Administrator, and two wellness nurses. LPA obtained and reviewed R1's care plan and staff schedule for the month of March. LPA also visited R1's room and R1 was present in the room. No deficiencies cited during visit. Exit interview conducted and a copy of the report is provided to the Administrator.
InspectionJanuary 18, 2024No deficiencies
Inspector: Ardalan Gharachorloo
Inspector notes
On 12/27/2024 at 11:15 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. At 12:51 PM, LPA met with administrator,Patrick McElroy and explained the purpose of the visit. LPA toured the facility with the Administrator including but not limited to 5 residents’ apartments, bathrooms, multiple activity rooms, kitchen, common area and courtyard. There are no bodies of water observed. LPA observe lighting in all rooms are adequate for the comfort and safety of the residents. Hallway temperature was maintained at 75 degrees F. The hot water temperature in a residents’ shared bathroom was measured at 114 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications, sharps and toxic are locked and inaccessible to residents in care. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 12/02/2024. Emergency Disaster Plan was last reviewed and posted on 08/08/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/11/2024. LPA reviewed 6 residents records and 6 staff records, and all were complete. LPA also reviewed a sample of resident’s medications. LPA requested and reviewed the following documents: LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance ,and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
Other visitDecember 14, 2022No deficiencies
Inspector: Kelly Nguyen
Inspector notes
Licensing Program Analyst (LPA) K. Nguyen conducted an unannounced 1-year Required inspection on 01/18/2024 at 10:00am. LPA met with Assisted Living Director, Vivian Wong and explained the purpose of the visit. Administrator Patrick was not available at the time. LPA toured the facility with Assisted Living Manger including but not limited to apartments, bathrooms, kitchen, multiple activity rooms, common area and courtyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees in random apartment LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. A sample of hot water temperature in the resident’s apartment were measured at 107-, 115-, and 110-degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of non-perishable and 2-day of perishable foods. Emergency supplies were observed. Smoke detectors, sprinkler system and carbon monoxide were observed throughout facility. Fire alarm testing was completed on 12/12/23. Fire extinguisher was last serviced on 2/5/2023. Emergency Disaster Plan was last posted on 10/2023. Fire drill was last conducted on 10/19/2023. LPA reviewed 8 residents records. LPA reviewed a sample of 6 staff record files and observed 6 of 6 have health screening with TB test result on file. The facility has sufficient staffing to provide the services needed to meet the residents’ needs. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
ComplaintSeptember 7, 2022No deficiencies
Inspector: Kelly Nguyen
Inspector notes
On 5/13/22 starting at 9:25AM, Licensing Program Analysts (LPAs) K. Nguyen, and L. Francisco arrived unannounced to conduct Infection Control Inspection. LPAs met with Administrator, Patrick McElroy and explained the purpose of the visit. During the Infection Control Inspection, LPAs toured Assisted Living Unit and Memory Care unit with Administrator including but not limited to front entrance, screening station, hand washing stations, random apartments, common areas, multiple activity rooms, kitchen and courtyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. Visitors policy is posted on the front entrance. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Cough/sneeze etiquette, social distancing and hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents and staff. Record review, LPAs reviewed a sample of 4 staff records and observed 4 of 4 have health screening with TB test result on file. Report continues on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 5/23/2022: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.
ComplaintJuly 21, 2022No deficiencies
Inspector: Kelly Nguyen
ComplaintJune 24, 2022· UnsubstantiatedNo deficiencies
Inspector: Kelly Nguyen
Unsubstantiated — CDSS investigated and did not find violations.
InspectionMay 13, 2022No deficiencies
Inspector: Kelly Nguyen
Inspector notes
On 12/14/22 at 10:19AM, Licensing Program Analyst (LPA) Kelly Nguyen conducted an unannounced case management visit as a result of receiving SOC341 self-reported incidents dated 10/ 28/22 submitted to CCLD regarding staff stuck a resident hand. LPA explained the purpose of the visit with Patrick Administrator (ADM). Routine COVID-19 symptom checks were done to LPA by staff wearing face mask at the front entrance. LPA interviewed Administrator, reviewed training documents, and video footage of the incident indicating S1 have been fully trained on staff personal rights. R1 son spoke with ADM/ review the footage of the incident, and states that he doesn’t have any question or concern regarding the incident. No deficiencies cited during visit. Exit interview conducted and a copy of the report is provided to Administrator.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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