Quail Garden

On 8/21/2025 at 9:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Administrator, Alicia Johnston and explained the purpose of the visit. LPA toured the facility with Alicia including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detector was observed. Fire extinguishers were observed to be full and last serviced on 11/22/2024. There were adequate lights in each room. Grab bars and non-skid mats were observed. Hot water temperature was measured at 116.8 degrees F. One week supply of nonperishable and 2-day supply of perishable foods were available. Freezer’s temperature was registered at -20 degree F while the refrigerator’s temperature was recorded at 36 degrees F. Centrally stored medications were locked in the cabinet behind the front desk. First Aid kit is complete. The facility has a written emergency disaster plan. Last disaster drill was conducted on 7/15/2025. LPA reviewed 4 residents and 4 staff files starting at 10:30AM. LPA reviewed a sample of resident's medications during inspection. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.

On 7/10/2025 at 9:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check as a result of the death of the licensee. LPA met with Administrator, Alicia Johnston and explained the purpose of the visit. LPA toured facility including but not limited to the resident bedrooms, bathrooms, kitchen, dining area, common areas, and outdoor area. Hot water temperature was measured at 115.4 degrees F in the hallway bathroom. Grab bars and non-skid mats were observed. One week of non-perishable and 2-day of perishable food supplies were available. Facility order food supplies twice a week. Freezer temperature was measured at -8 degrees F and the refrigerator was recorded at 35 degrees F. Resident's medications were kept locked in the cabinets. Smoke detectors are interconnected with sprinkler system. Carbon monoxide detector observed. Fire extinguisher was observed to be full and last serviced on 11/23/2024. First aid kit complete. No deficiencies are being cited on this date. Exit interview conducted with Alicia Johnston. A copy of this report was provided.

On 6/6/2025 at 10:35AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check as a result of the death of the licensee. LPA met with Administrator, Alicia Johnston and explained the purpose of the visit. LPA toured facility including but not limited to the resident bedrooms, bathrooms, kitchen, dining area, common areas, and outdoor area. Hot water temperature was measured at 120 degrees F in the hallway bathroom. Grab bars and non-skid mats were observed. One week of non-perishable and 2-day of perishable food supplies were available. Facility order food supplies twice a week. Freezer temperature was measured at -10 degrees F and the refrigerator was recorded at 34 degrees F. Resident's medications were kept locked in the cabinets. Smoke detectors are interconnected with sprinkler system. Carbon monoxide detector observed. Fire extinguisher was observed to be full and last serviced on 11/23/2024. First aid kit complete. No deficiencies are being cited on this date. Exit interview conducted with Alicia Johnston. A copy of this report was provided.

On 4/30/2025 at 2:00PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a health and safety check as a result of the death of the licensee. LPA met with Administrator, Alicia Johnston and explained the purpose of the visit. LPA toured facility including but not limited to the resident bedrooms, bathrooms, kitchen, dining area, common areas, and outdoor area. Hot water temperature was measured at 114.3 degrees F in the hallway bathroom. One week of non-perishable and 2-day of perishable food supplies were available. Facility order food supplies twice a week. Freezer temperature was measured at 0 degrees F and the refrigerator was recorded at 35 degrees F. Resident's medications were kept locked in the cabinets. Smoke detectors are interconnected with sprinkler system. Carbon monoxide detector observed. Fire extinguisher was observed to be full and last serviced on 11/23/2024. No deficiencies are being cited on this date. Exit interview conducted with Alicia Johnston. A copy of this report was provided.

On 8/21/2024 at 9:30AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with Administrator, Alicia Johnston and explained the purpose of the visit. LPA toured the facility with Alicia including but not limited to bedrooms, bathrooms, dining area, activity rooms, kitchen, common areas, and outdoor area. Smoke detectors were interconnected with sprinkler system. Carbon monoxide detector was observed. Fire extinguishers were observed to be full and last serviced on 11/9/2023. There were adequate lights in each room. Grab bars and non-skid mats were observed. Hot water temperature was measured at 111.7 degrees F. One week supply of nonperishable and 2-day supply of perishable foods were available. Freezer’s temperature was registered at 0 degree F while the refrigerator’s temperature was recorded at 38 degrees F. Centrally stored medications were locked in the cabinet behind the front desk. First Aid kit is complete. The facility has a written emergency disaster plan. Last disaster drill was conducted on 7/15/2024. LPA reviewed 3 resident and 3 staff files starting at 11:00AM. LPA interviewed 3 residents and 3 staff during inspection. LPA reviewed a sample of resident's medications at around 12:00PM. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.

Continued from LIC9099. The three (3) residents that were interviewed all had their own personal phone to use. R2 stated that if her family was not able to reach her on her personal phone they would call the facility, staff would advise there is a personal phone call, and there was never a problem with using the facility's phone. S1 stated that R1 was not denied a phone call, but requested calls be made during the time the email stated. Based upon interviews and record review during investigation, the above allegation is unsubstantiated. A finding that the complaint is UNSUBSTANTIATED means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. Exit interview conducted and a copy of this report provided.

On 8/27/2021 at 9:00AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct an Infection Control Inspection. LPA met with Administrator, Alicia Peacock and explained the purpose of the visit. Upon entry, staff checked LPA's temperature. LPA observed hand sanitizer at screening station. LPA toured facility including but not limited to residents' bedrooms, bathrooms, hand washing stations, kitchen, and common areas. LPA observed physical distancing, signs & symptoms, and mask wearing posted in the common areas. All hand washing stations were equipped with soap and paper towel. Hand washing posters were posted at bathrooms and sinks. During record review, LPA observed visitors log and temperature log for both residents and staff. LPA observed facility has a copy of Mitigation Plan on file. LPA observed PPE, food supplies, and paper supplies are sufficient. Facility was given Technical Assistance regarding infection control guidelines and documented on LIC9102. No deficiencies are being cited on this date. Exit interview conducted. A copy of this report provided.