Julian Family Carehome
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
26798 Contessa Street · Hayward, 94545
Record last updated April 20, 2026.
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Quick facts
Memory care context
Julian Family Carehome is a California-licensed RCFE with 6 beds, advertising memory care services. California Title 22 requires all RCFEs serving dementia residents to meet standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show no citations under these dementia-specific sections at this facility. However, the inspection history reveals 15 total deficiencies across 9 inspections — including 5 Type A citations (actual harm to residents) and 10 Type B citations (potential for harm). Two complaints are also on file. The most recent inspection occurred on January 14, 2026. The facility is operated by Marcial D. Julian and Adelaide A. Julian.
Questions to ask on your tour
Based on Julian Family Carehome's state inspection record.
State records show 5 Type A deficiencies — citations for actual harm to residents — what were the specific circumstances of each, and what changes were made afterward?
Two complaints have been filed with CDSS for this facility — what were the subjects of those complaints, and what was the outcome of each investigation?
With 15 total deficiencies across 9 inspections, what systemic changes have Marcial and Adelaide Julian implemented to prevent recurring compliance issues?
California Title 22 §87705 requires dementia-specific staff training — how do you document and verify that all caregivers in this 6-bed home have completed the required training?
The facility advertises memory care but has no formal CDSS memory care designation — what specific dementia care protocols and supervision practices are in place for residents with cognitive impairment?
State records
California CDSS · Community Care Licensing Division- License number
- 019200462
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Marcial D. Julian & Adelaide A. Julian
Inspections & citations
9
reports on file
15
total deficiencies
5
Type A (actual harm)
InspectionJanuary 14, 2026No deficiencies
Inspector: Alicia Delmundo
Inspector notes
While at the facility investigating a complaint (Control # 15-AS-20240327144832), Licensing Program Analyst (LPA) Delmundo learned that the administrator yelled at resident (R1) which during interview, the administrator admitted to yelling when R1 becomes verbally abusive to the caregivers. During interviews and review of records, LPA observed the following: 1. Unlocked medication in resident's (R1) room. The administrator stated R1 wants to keep the medication in the room and administer own medication, Review of LIC602A Physician's Report showed R1 can not administer own medications. 2. R1's LIC602A showed ambulatory when Pre-placement Appraisal showed non-ambulatory and R1uses wheel chair to move around and about. 3. R1's 2 medications run out; one of which with filled date 1/30/24 (quantity: 30) and the other one with filled date 2/04/24 (quantity; 30) and started administration on 2/18/24 and 2/10/24 respectively. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. A $250.00 civil penalty is assessed for repeat violation of section 87465(h)(1)(C). Failure to submit proof of corrections by plan of correction due dates may result in additional civil penalties. Deficiencies, civil penalty and plan and proof of corrections were discussed with the administrator over the phone who authorized Belinda Dela Cruz, staff, to sign and receive this report. Exit interview conducted. Appeal Rights, LIC421FC Civil Penalty, LIC9098 Proof of Correction form and copy of this report provided.
ComplaintJune 19, 2025Type A1 deficiency
Inspector: Alicia Delmundo
Inspector notes
Licensing Program Analyst (LPA) Delmundo conducted an unannounced infection control annual inspection. LPA met with staff, Melinda delos Santos and Belinda dela Cruz and informed the purpose of visit. LPA requested to call Marcial Julian, licensee-administrator, who arrived after several minutes. Facility has an approved LIC808 COVID-19 Mitigation Plan. Staff were fit tested for N95 respirator. LPA started inspection with delos Santos and continued with Julian. LPA observed screening station located near the front entrance with visitor's log, hand sanitizer, surgical masks and no touch temperature probe. Visitors are screened for symptoms and temperature and recorded on visitor's log. Routine symptom screening (+/-) temperature and symptom checks are done for all staff and residents, and recorded daily. Trash bins were observed with pedal operated lids. Centrally stored PPEs inspected. Facility has updated visitor's poster posted on entrance door. Facility has COVID-19 signages/posters. Fire extinguisher was observed fully charge; however, tag showed serviced October 12, 2020. The 2 in 1 smoke and carbon monoxide detector was observed operational. First aid kit inspected and observed complete with manual. LPA observed the following: 1. Expired pineapple juice, Ranch salad dressing, Thousand Island salad dressing, orange juice, mayonnaise, V8 Splash juice. 2. Supply of disposable gowns not sufficient for 30 days for 4 staff. LPA received on this day a copy of proof of $3M liability insurance coverage. ......continued on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 LPA requested for the following updated documents to be submitted by February 2, 2022: 1. LIC500 Personnel Report 2. LIC610E Emergency Disaster Plan Deficiency is cited from Title 22 California Code of Regulations (see 809D). Failure to submit proof of correction by plan of correction due date may result in civil penalty. Deficiency and plan and proof of correction were discussed with Marcial Julian. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
87555 General Food Service Requirements (a) The total daily diet shall be of the quality and in the quantity necessary to meet the needs of the residents and shall meet the Recommended Dietary Allowances of the Food and Nutrition Board of the National Research Council. All food shall be selected, stored, prepared and served in a safe and healthful …
Based on observation, the licensee did not comply with the section cited above which poses an immediate health risk to persons in care. LPA observed expired pineapple and orange juices, Ranch and Thousand Island salad dressings, mayonnaise and V8 Splash juice. POC Due Date: 01/20/2022 Plan of Correction 1 2 3 4 Staff throw away the expired items. Licensee to do the following and submit proof by 1/20/2022: 1. Have all the food supplies checked. 2. In-service the staff.
InspectionJanuary 17, 2025Type A7 deficiencies
Inspector notes
On this day, January 14, 2026, at 4:30 p.m., Licensing Program Analyst (LPA) Delmundo arrived unannounced to do an annual inspection. LPA meet with Olympio Bernardo, and informed the purpose of the visit. Julian Marcia, licensee-administrator, arrived at around 4:00 pm. LPA inspected the facility inside out. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications was observed locked. Fire extinguishers were observed fully charge and tags showed serviced May 16, 2025. Smoke and carbon monoxide detectors were tested and observed in operating condition on this day. LPA reviewed 1 resident and 3 staff files. The following deficiency was observed during the visit: -at 3:48 p.m., Nyquil syrup in refrigerator. -at 3:49 p.m., refrigerator dirty with paper plate and an empty egg crate stuck in the one of the refrigerator vegetable drawer. -at 4:01 p.m., Vick's vaporub and ointment in the cabinet in one of the bathrooms. .....continued on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 CONTINUATION FROM PAGE 1: -at 4:40 p.m., no disaster drill record for year 2025. LPA verified, and licensee stated they didn't conduct drill. -at 4:50 p.m., resident (R1) appraisal on file is dated 2020 and medical assessment (LIC602A) is dated 2022. -at 5:00 p.m., staff (S1 and S2) do not have the required annual training for year 2025. -at 5:05, staff (S2) has no first aid/CPR certificate on file. Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with Marcial Julian. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
(h) The licensee shall request that all residents receive an annual routine visit with a licensed medical professional once every twelve months, either in person or by video appointment.
Based on record review, the licensee did not comply with the section cited above in R1's medical assessment on file more than 3 years old which poses a potential health risk to person in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to have R1 medically assessed and submit copy of LIC602A by 1/28/26.
(2) In addition to paragraph (1), training requirements shall also include an additional 20 hours annually, eight hours of which shall be dementia care training, as required by subdivision (a) of Section 1569.626, and four hours of which shall be specific to postural supports, restricted health conditions, and hospice care, as required by subdivisi…
Based on record review, the licensee did not comply with the section cited above in S1 and S2 not having the required annual training for year 2025 which poses a potential health, safety and/or personal rights risks to persons in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to have the staff complete the required training and submit proof by 1/28/26.
(i) When there is significant change in condition, as defined in Section 87101, Definitions, or once every 12 months, whichever occurs first, the licensee shall arrange an in-person or virtual meeting or conference call to share the reappraisal with the resident, the resident's representative, if applicable, and appropriate facility staff, as speci…
Based on record review, the licensee did not comply with the section cited above in R1's appraisal on file over five years old which poses a potential health and/or personal rights risks to persons in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to do reassessment and submit copy of LIC625 by 1/28/26.
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Based on interview and record review, the licensee did not comply with the section cited above in not conducting disaster drill in 2025 which poses a potential safety and/or personal rights risk to person in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to have drill conducted and submit proof by 1/28/26.
87555 General Food Service Requirements (b) The following food service requirements shall apply: (21) Freezers of adequate size shall be maintained at a temperature of 0 degrees F (-17.7 degrees C), and refrigerators of adequate size shall maintain a maximum temperature of 40 degrees F (4 degrees C). They shall be kept clean and food stored to ena…
Based on observation, the licensee did not comply with the section cited above in dirty refrigerator with paper plate and an empty egg crate stuck in the one of the vegetable drawer which poses a potential health risk to person in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to have the refrigerator cleaned and submit picture by 1/28/26.
87411 Personnel Requirements - General (c) All RCFE staff who assist residents with personal activities of daily living shall receive initial and annual training as specified in Health and Safety Code sections 1569.625 and 1569.69 (1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as th…
Based on record review, the licensee did not comply with the section cited above in S2 not having first training certificate on file which poses a potential health, safety and/or personal rights risks to person in care. POC Due Date: 01/28/2026 Plan of Correction 1 2 3 4 Licensee to have the staff trained and submit copy of certificate by 1/28/26.
87465 Incidental Medical and Dental Care (h)(1)(C) Because of potential dangers related to the medication itself, or due to physical arrangements in the facility and the condition or the habits of other persons in the facility, the medications are determined by either a physician, the administrator, or Department to be a safety hazard to others.
Based on observation, the licensee did not comply with the section cited above in Nyquil in the refrigerator and Vick's vaporub and ointment in the bathroom which pose an immediate health, safety and/or personal rights risks to person in care. POC Due Date: 01/15/2026 Plan of Correction 1 2 3 4 Licensee locked the items. In addition, licensee to conduct in-service and submit proof by 1/15/26.
Other visitApril 5, 2024Type A1 deficiency
Inspector: Jill Clancy-Czuleger
Inspector notes
On 01/17/2025 at 09:20 am Licensing Program Analysts (LPA) J. Clancy-Czuleger arrived unannounced to do an annual inspection. LPA meet with staff Belinda Dela Cruz and explained the purpose of the visit. Administrator Julian Marcial was called and joined later. LPA inspected the facility inside out. There is no body of water. Physical plant is consistent with the facility sketch received by Central Application Bureau (CAB) and approved by the fire department. LPA inspected the living room, dining area, kitchen, bedrooms, hallways, bathrooms, side and backyards. Bedrooms were observed appropriately furnished with adequate lighting and drawers. Facility has sufficient towels, extra bed sheets and comforters. Equipment and supplies for residents' personal hygiene are available and on site. Dinner and silver wares were observed sufficient for residents' use. Food supplies checked and observed good for seven days of non-perishables. Facility was observed equipped with refrigerator, microwave, dishwasher, washer and dryer. Cabinet for knives, and central storage for medications were observed with locks. Activity supplies were available. Outdoor activity space was observed furnished with tables, chairs and shade. The facility has a mitigation plan. Fire extinguishers were observed fully charge and tags showed serviced 05/31/2024. At 10:02 am LPA reviewed 3 residents records. At 10:45 am, LPA reviewed 2 staff records and 2 of 2 were fingerprint cleared and associated to the facility. The following deficiency was observed during the visit: Cleaning chemicals left unlocked in unlocked garage and found under bathroom sink The Facility was cited, and citations can be found on the LIC 809-D. Exit interview conducted. Appeal Rights and a copy of this report provided.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above by having cleaning chemicals unlocked and accessible to residents which poses an immediate health, safety or personal rights risk to persons in care. POC Due Date: 01/20/2025 Plan of Correction 1 2 3 4 Facility agrees to lock up chemicals. Proof of correction will be sent to CCLD by POC date.
Other visitApril 5, 2024No deficiencies
Inspector notes
On December 5, 2025, Marcial Julian, licensee, submitted to Licensing Program Analyst (LPA) Delmundo copies of 60-day notifications provided to residents and residents' responsible person regarding closing of the facility. On January 23, 2026, licensee notified LPA that the last resident (R1) will move-out that week. On this day, January 27, 2026, at 10:55 a.m., LPA arrived unannounced to conduct a case management visit. LPA was granted entry by Olympio Bernardo, staff. LPA called and spoke over the phone with licensee and informed the reason for visit. Licensee can not come to the facility and authorized Olympio Bernardo to sign and receive this report. LPA toured the facility and observed no sign of resident and all residents rooms vacant. LPA interviewed staff who stated R1 moved-out on January 24, 2026. The license that was issued by the Department is surrendered to LPA on this same day. Exit interview conducted and copy of this report provided.
ComplaintApril 4, 2024· UnsubstantiatedNo deficiencies
Inspector: James Sampair
Unsubstantiated — CDSS investigated and did not find violations.
Other visitApril 4, 2024No deficiencies
Inspector: Alicia Delmundo
Inspector notes
Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct a case management visit for the deficiency observed during investigation of complaint (15-AS-20240327144832), but was not cited on April 4, 2024 LPA learned that the administrator yelled at resident (R1) which during interview, the administrator admitted to yelling when R1 becomes verbally abusive to the caregivers. On this day, April 5, 2024, LPA met with Belinda Dela Cruz, staff. LPA called and spoke over the phone with Marcial Julian, administrator, and informed the reason for visit. Deficiency is cited from Title 22 California Code of Regulations, and listed on 809D. Failure to submit proof of correction by plan of correction due date, and any repeat violation within 12 month period may result in additional civil penalty. Deficiency and plan and proof of correction were discussed with the administrator over the phone, Administrator authorized Belinda Dela Cruz to sign and receive this report, Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided.
InspectionJanuary 26, 2024No deficiencies
Inspector: Alicia Delmundo
Inspector notes
On April 4, 2024 at 7:42 p.m., Marcial Julian, administrator, sent message to Licensing Program Analyst (LPA) Delmundo stating that R1 does not anymore have the medication in the room (deficiency section # 87465(h)(1)(C)), On this day,. April 5, 2024, at 5:05 p.m., administrator submitted the LIC9098 and POC for deficiency section # 87465(a)(4) and stated that the medication was approved, filled and delivered on this day. While at the facility for other reason on this same day, LPA asked staff, Belinda Dela Cruz, if the 2 medications are delivered. The staff stated they will be delivered at around 7:00 p.m. LPA also checked and observed the medication that was observed in R1's room is now centrally stored and locked. LPA called and spoke with the administrator and discussed the above. Administrator authorized Belinda Dela Cruz to sign and receive this report. While still at the facility, R1's medications were delivered at 6:27 p.m. Administrator to submit the in-service training for deficiency section # 87465(h)(1)(C). Exit interview conducted and copy of this report provided.
InspectionJanuary 19, 2022Type A6 deficiencies
Inspector: Alicia Delmundo
Inspector notes
On this day, January 26, 2024, at 12:45 p.m, Licensing Program Analyst (LPA) Delmundo arrived unannounced to conduct an annual required inspection. LPA met with Belinda Dela Cruz, staff, and informed the reason for visit. LPA called and spoke with Marcial Julian , licensee-administrator, over the phone who stated he cannot come to the facility, and authorized Belinda Dela Cruz to be with LPA during inspection and to sign and receive this report. Licensee-administratro has not submitted the LIC9282 Infection Control Plan. LPA toured the facility inside out. LPA inspected the kitchen, dining area, living room, bedrooms, bathrooms, front, side and backyards. Food supplies were observed good for 2 days of perishables and 7 days of non-perishables. Central storage for medications was observed locked. Facility has 2 in 1 smoke and carbon monoxide detectors that was tested, and observed functional. Hot water temperature in one of the bathrooms was tested, and measured at 119 degrees Fahrenheit. LPA interviewed 1 staff and 2 residents. LPA observed the following: -at 1:05 p.m., scissors in kitchen cabinet without lock. -at 1:06 p.m., 2 bottles of Nyquil cough syrup and a bottle of Enulose Solution in the refrigerator. -at 1:20 p.m., Rubbing alcohol, bleach, laundry soap, aerosol sprays, staff's (S2) medications in unlocked garage. ...continued on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 -at 1:40 p.m., empty laundry soap pails, pieces of wood, dirty box, broken dryer, rusted commode, 3 doors, mattress, metals, metal frame in the side yard. -at 1:48 p.m., tarp, pieces of wood. pieces of plastic roofing, over grown weeds on the other side of the yard. -at 3:40 p.m, licensee-administrator stated they conduct disaster drills once a year only. Residents and staff files were not available for review. Licensee-administrator stated the files are with him. Administrator to submit the following updated/current documents by February 9, 2024: 1. LIC308 Designation of Facility Responsibility 2. LIC500 Personnel Report 3. LIC610E Emergency Disaster Plan (9 pages) 4. $3M Liability Insurance certificate Deficiencies are cited from Title 22 California Code of Regulations, and listed on 809Ds. Failure to submit proof of corrections by plan of correction due dates, and any repeat violation within 12 month period may result in civil penalties. Deficiencies and plan and proof of corrections were discussed with the administrator over the phone. Exit interview conducted. Appeal Rights, LIC9098 Proof of Correction form and copy of this report provided to Belinda Dela Cruz,
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Based on observation, the licensee did not comply with the section cited above for the following which pose an immediate health and safety risks to persons in care: unlocked scissors; unlocked garage where where rubbing alcohol. laundry and cleaning supplies and staff medications are kept. POC Due Date: 01/27/2024 Plan of Correction 1 2 3 4 Staff locked the garage and scissors. In addition, licensee to in-service the staff and submit proof by 1/27/24.
87465 Incidental Medical and Dental Care (h) (1) (C) Because of potential dangers related to the medication itself, or due to physical arrangements in the facility and the condition or the habits of other persons in the facility, the medications are determined by either a physician, the administrator, or Department to be a safety hazard to others.
Based on observation. the licensee did not comply with the section cited above for residents' medications in the refrigerator which pose an immediate health, safety and/or personal rights risk to persons in care. POC Due Date: 01/27/2024 Plan of Correction 1 2 3 4 Staff locked the medications. In addition, licensee to in-service the staff and submit proof by 1/27/24.
The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Based on obervation,, the licensee did not comply with the section cited above for the following which poses a potential safety and/or personal rights risk to persons in care.: empty laundry soap pails, pieces of wood, dirty box, broken dryer, rusted commode, 3 doors, mattress, metals, metal frame in the side yard; tarp, pieces of wood, pieces of plastic roofing, over grown weeds on the other side of the yard. POC Due Date: 02/09/2024 Plan of Correction 1 2 3 4 Licensee to have the yard clean…
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:
Based on observation and interview,, the licensee did not comply with the section cited above for personnel records not in the facility for LPA's review which pose a potential health, safety and/or personal rights risk to persons in care. POC Due Date: 02/09/2024 Plan of Correction 1 2 3 4 Licensee to read the Regulations and self-certify that records will be made readilty availble for review. Proof to be submitted by 2/09/24.
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Based on interview, the licensee did not comply with the section cited above for not doing the disaster drills as required which poses/posed a potential safety and/or personal rights risk to persons in care. POC Due Date: 02/09/2024 Plan of Correction 1 2 3 4 Licensee to conduct disaster drill and submit copy with participants name, signatures and date conducted by 2/09/24. In addition, licensee to self-certify that drills will be conducted every quarter.
87506 Resident Records (d) All resident records shall be available to the licensing agency to inspect, audit, and copy upon demand during normal business hours. Records may be removed if necessary for copying. Removal of records shall be subject to the following requirements:
Based on observation and interview, the licensee did not comply with the section cited above for not having the resicent records available which poses a potential personal rights risk to persons in care. POC Due Date: 02/09/2024 Plan of Correction 1 2 3 4 Licensee to read the Regulations and self-certify that records will be made readily available for review. Self-certification to be submitted by 2/09/24.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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