StarlynnCare

California · Fremont

Heather's Care Home

Residential Care Facility for the Elderly (RCFE) · Memory Care
What is an RCFE with Memory Care?

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

3279 Langhorn Drive · Fremont, 94555

Record last updated April 20, 2026.

Exterior view of Heather's Care Home

© Google Street View

Quick facts

Licensed beds6
License statusLICENSED
Memory careCertified
Last inspectionDec 2024
Operated byVega-calucom, Michelle Marie

Memory care context

Heather's Care Home is a California-licensed RCFE with 6 beds, advertised by the operator as providing memory care. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show no citations under these dementia-specific sections. However, the facility has received 4 inspections with 3 total deficiencies — 1 Type A citation (actual harm) and 2 Type B citations (potential for harm). One complaint has been investigated. The most recent inspection occurred on December 17, 2024.

Questions to ask on your tour

Based on Heather's Care Home's state inspection record.

  1. Your facility received a Type A citation indicating actual harm to a resident — what was the nature of that deficiency, what corrective action was taken, and what safeguards now prevent recurrence?

  2. CDSS records show one complaint was investigated — what was the subject of that complaint, was it substantiated, and what changes resulted?

  3. Two Type B citations (potential for harm) appear in your inspection history — what Title 22 sections were cited, and how have you addressed each deficiency?

  4. Memory care is advertised but not formally designated in your CDSS license — what dementia-specific training have your caregivers completed, and how do you document compliance with §87705 requirements?

  5. With 6 beds and memory care residents, how many caregivers are on duty during overnight hours, and what is the protocol if the scheduled caregiver is unable to work?

State records

California CDSS · Community Care Licensing Division
License number
015601425
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
6
Operator
Vega-calucom, Michelle Marie

Inspections & citations

4

reports on file

3

total deficiencies

1

Type A (actual harm)

InspectionDecember 17, 2024
No deficiencies
Inspector notes

On 10/24/2025 at 10:30 AM, Licensing Program Analyst (LPA) Luisa Fontanilla arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with the Administrator Michelle Cajucom and explained the purpose of the visit. Administrator certificate is # is 7002125740 with an expiration date of 12/7/2025. The facility’s fire clearance was approved for all six (6) non-ambulatory and two (2) hospice waiver. The facility is vendorized by the Regional Center of the East Bay (RCEB). LPA toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 4 total bedrooms. Three (3) bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature was measured at 114 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medications were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were tested and observed in operating condition. Fire extinguisher was last serviced on 12/10/2024. First aid kit was observed to be complete. Fire drill was last conducted on 9/9/2025. At 11:00 AM, LPA reviewed P&I money and log with Cajucom. The facility has sufficient surety bond to cover cash being handled. At 11:10 AM, LPA reviewed medications and Medication Administration Record (MAR) with Cajucom. At 11:50 AM, LPA reviewed 4 staff records and 4 client records. All 4 staff are fingerprint cleared and associated to the facility. They have current first aid and CPR training. ******continuation on Lic 809C****** 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Updated copies of the following documents were requested from the facility and are to be submitted to CCL by 10/30/2025: LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Infection Control Plan Registration/Insurance/Driver's License Surety Bond There is no deficiency noted for this visit. A copy of this report was provided to Cajucom.

ComplaintMay 29, 2024
No deficiencies

Inspector: Liridon Fici

Inspector notes

On 12/8/2022, at 11:19 AM, Licensing Program Analyst (LPA) Liridon Fici arrived unannounced to conduct an Annual Infection Control Visit. LPA was greeted by Administrator, Jonas Depasupil at front door. During the inspection, LPA toured facility including but not limited to front entrance, kitchen, common areas, hand washing stations, bedrooms, bathrooms, and backyard. LPA observed COVID-19 signage throughout the facility. Hand washing signs were posted at hand washing stations. LPA observed paper supplies and PPEs are sufficient. Facility has a sufficient 2-day perishable and 7-days non-perishable food supply. All sharps and toxins were locked up and inaccessible to residents in care. Common areas are disinfected frequently throughout the day. Water temperature is measured at 119.7 Degrees F. Fire extinguisher was last serviced on 12/8/2021. Facilities room temperature is maintained at 68 Degrees F. First aid kit is complete. Carbon monoxide and smoke detectors are functional. Facility passages inside and out are free of obstruction and does not pose a health and safety risk for persons in care. During record review, LPA observed facility has a copy of their Infection Control Plan and Disaster Plan on file. No deficiencies cited during visit. Exit interview conducted with Administrator and copy of this report provided.

InspectionDecember 7, 2023Type A
1 deficiency

Inspector: Patricia Manalo

Inspector notes

On 12/17/2024 at 2:30 PM, Licensing Program Analysts (LPAs) P. Manalo and L. Fontanilla arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with Direct Care Staff, Bernadeth Relon , who phoned the Administrator and explained the purpose of the visit. Administrator certificate is current, Administrator # is 7002125740 . The facility’s fire clearance was approved for all six (6) may be non-ambulatory and two (2) hospice waiver. LPAs toured facility inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 4 total bedrooms which 3 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 68 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 115.5 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication were locked and inaccessible to residents. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 12/10/2024. First aid kit was observed to be complete. Earthquake drill was last conducted on 11/09/2024. Fire drill was last conducted on 05/04/2024. At 2:42 PM, LPAs reviewed 5 clients and 4 staff records. LPAs reviewed client's P & I money with logs. The facility has surety bond sufficient to cover amount of cash being handled. At 03:02 PM, LPAs reviewed 4 staff records and 4 of 4 have current first aid training and all 4 are associated to the facility. At 3:20 PM, LPAs reviewed resident’s medications. All records were observed to be complete and up to date. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 12/26/2024: LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate THE FOLLOWING DEFICIENCY WAS OBSERVED DURING VISIT: At 2:30 PM, LPAs observed garden tools such as rake, spade, and etc., unlocked in the backyard. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Administrator. Appeal Rights and a copy of this report provided.

Type ACCR §87309(a)

(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.

Based on observation, the licensee did not comply with the section cited above in having garden tools in the backyard unlocked and accesible to residents which poses an immediate health and safety risk to persons in care. POC Due Date: 12/18/2024 Plan of Correction 1 2 3 4 The Administrator agrees to place the garden tools in a locked shed and send proof to CCLD by POC date.

InspectionDecember 8, 2022Type B
2 deficiencies

Inspector: Luisa Fontanilla

Inspector notes

On 12/7/2023 at approximately 10:15 am, Licensing Program Analyst (LPA) Luisa Fontanilla arrived unannounced to conduct an annual required inspection. LPA met with Jonas Depasupil, Administrator. The facility is a Level 4C home vendorized by the Regional Center of the East Bay (RCEB). The facility has an approved fire clearance for six non ambulatory clients. LPA with Depasupil inspected the facility inside and out including but not limited to three client bedrooms, two bathrooms, kitchen, common areas, garage and backyard. All outdoor and indoor passageways are kept free of obstruction. There were no bodies of water observed. LPA observed medications were locked in a cabinet in the hallway. Chemicals were locked in the garage. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. Hot water temperature in the kitchen was measured at 116 degrees Fahrenheit. All toilets, hand washing and bathing are safe, sanitary and in operating condition. Hygiene items, extra linens and toiletry supplies were checked and observed sufficient. Fire extinguisher was last serviced on 12/15/22, smoke detectors and carbon monoxide were operational. Last fire drill was conducted on 8/30/23. First aid kit was inspected and observed complete. Food supplies were sufficient to meet 2-day perishable and 7-day non-perishable requirements. At 11: 30 am LPA reviewed five(5) client files and four (4) staff files. All staff have criminal record clearance and are associated to the facility. At 1pm, P&I monies were reviewed with the Administrator. Facility was unable to provide surety bond during the visit. continuation on Lic 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Administrator states that the facility has a $5,000 surety bond and will submit a copy to LPA with Lic 400 by Dec 8, 2023. The following deficiencies were observed: at around 10:40am, LPA observed screen doors ripped or have tiny holes last fire drill was conducted on August 30, 2023 The following forms were provided to LPA during the visit: LIC 308 Designation of Administrative Responsibility LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Copy of liability insurance Car insurance/registration/copy of driver's license Deficiencies were cited from the California Code of Regulations, Title 22. Failure to correct the deficiencies and/or repeat deficiencies within a 12-month period may result in civil penalties. Exit interview was conducted with Depasupil. Appeal Rights and a copy of this report were provided.

Type BCCR §87303(c)

Based on observation, the licensee did not comply with the section cited above in having screen doors that are ripped/with tiny holes which poses/posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 12/21/2023 Plan of Correction 1 2 3 4 By POC date, Administrator states all screen windows which are tipped/with tiny holes will be replaced. Photo proof will be sent to CCL.

Type B

(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…

Based on file review, the licensee did not comply with the section cited above in not having an updated fire drill which poses/posed a potential health, safety or personal rights risk to persons in care. Last fire drill was conducted on August 30, 2023. POC Due Date: 12/14/2023 Plan of Correction 1 2 3 4 Administrator states facility will conduct fire drill for the quarter and submit proof of training to CCL by POC date.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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