H & M Homes Llc
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
40726 Wolcott Drive · Fremont, 94538
Record last updated April 20, 2026.
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Quick facts
Memory care context
H & M Homes Llc is a California-licensed RCFE with 6 beds that advertises memory care services, though the memory care designation is operator-reported rather than formally designated in CDSS licensing data. California Title 22 requires facilities serving dementia residents to meet specific standards under §87705 and §87706, covering care plans, staff training, and resident supervision. CDSS records show no citations under these dementia-specific sections. However, the facility has a notable inspection history: seven inspections are on file with 11 total deficiencies, including 7 Type A citations (indicating actual harm to residents) and 4 Type B citations (potential for harm). The most recent inspection was December 29, 2025.
Questions to ask on your tour
Based on H & M Homes Llc's state inspection record.
State records show 7 Type A deficiencies, meaning actual harm to residents was documented — what were the specific circumstances of these citations, and what corrective actions were implemented?
With 11 total deficiencies across 7 inspections, what systemic changes has the facility made to reduce the rate of citations going forward?
The facility advertises memory care but has no formal CDSS memory care designation — what specific dementia training do caregivers receive, and how is compliance with Title 22 §87705 staff training requirements verified?
As a 6-bed home serving residents who may have dementia, how does the operator ensure adequate supervision during overnight hours and caregiver shift changes?
Given the December 2025 inspection identified deficiencies, which citations remain under corrective action and which have been verified as resolved by CDSS?
State records
California CDSS · Community Care Licensing Division- License number
- 019200676
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- H & M Homes Llc
Inspections & citations
7
reports on file
11
total deficiencies
7
Type A (actual harm)
Other visitDecember 29, 2025No deficiencies
Inspector notes
On 12/09/2025 at 1:45 PM, Licensing Program Analyst (LPA) P.Manalo arrived to do a Case Management visit. LPA met with the Administrator, Olive Neri, and explained the purpose of the visit. While at the facility for a pre-licensing, LPA observed the following deficiencies: At 10:14 AM, LPA observed cart filled with debris and wheelchair in the backyard. Staff stated that they will schedule a bulk pick up for the items. At 10:19 AM, LPA observed 3 cartons of eggs in the kitchen pantry. At 10:20 AM, LPA observed an insect in the kitchen pantry. At 10:32 AM, LPA observed Lysol wipes unlocked in the office. At 10:36 AM, LPA observed a sectional couch blocking the passageway of the sliding door exit. At 10:38 AM, LPA observed glass cleaner and Lysol spray unlocked in the bathroom. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... At 10:39 AM, LPA observed a broken dresser handler in Room#4. At 10:40 AM, LPA observed the curtain in Room #4 in disrepair. At 10:51 AM, LPA observed Lysol wipes unlocked in the laundry room. At 11:00 AM, LPA observed mold/ mildew in both clients’ bathrooms. At 11:30 AM, LPA observed S2, S3, and S4 without a CPR certification. At 11:45 AM, LPA observed that R4 does not have a doctor’s order for the half bed rail. Deficiencies is cited from Title 22 California Code of Regulation (see 809D). Failure to submit proof of corrections and any repeat violation within twelve-month period may result in additional civil penalties. Exit interview conducted. Appeal Rights, and copy of this report.
Other visitDecember 9, 2025No deficiencies
Inspector: Patricia Manalo
Inspector notes
On 03/12/2025 at 8:45 AM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to issue the correct citation related to the required annual visit conducted on 03/03/2025. LPA met with Direct Care Staff, Cimafranca Concepcion, and explained the purpose of the visit. Administrator gave authorization on the phone for staff to sign the report. The following deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiency by POC date may result in additional Civil Penalties. Exit interview conducted. Appeal Rights and a copy of this report provided.
Other visitMarch 12, 2025No deficiencies
Inspector: Patricia Manalo
Inspector notes
On 03/12/2025 at 9:00 AM, Licensing Program Analyst (LPA) P. Manalo arrived to the facility to do a case management visit. LPA met with Direct Care Staff, Cimafranca Concepcion, and explained the purpose of the visit. Administrator gave authorization on the phone for staff to sign the report. While LPA was at the facility for another visit, LPA observed the following deficiency: At 9:00 AM, LPA observed two staffs that are not associated to the facility. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulation, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights provided.
InspectionMarch 3, 2025No deficiencies
Inspector notes
On 12/29/2025 at 12:55 PM, Licensing Program Analyst (LPA) P. Manalo conducted a case management visit to verify clients' P&I log from the case management visit conducted on 12/09/2025. Administrator, Olive Neri, gave authorization for staff to sign the report. During the visit, LPA and staff, Mario Rodriguez and Victoria Alejandro, reviewed the P&I log and counted clients' money. LPA observed that C1's Record of Client's/ Resident's Safeguarded Cash Resources log (LIC405) was miscalculated by staff. LPA confirmed with staff that the calculation was corrected during today's visit. No deficiencies cited on this visit. Exit interview conducted and a copy of this report provided.
Other visitMay 10, 2024Type A7 deficiencies
Inspector: Patricia Manalo
Inspector notes
On 03/03/2025 at 1:55 PM, Licensing Program Analyst (LPA) P. Manalo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Administrator, Olive Neri, and explained the purpose of the visit. Administrator certificate is current and expires on 09/18/2025. The facility’s fire clearance was approved for all six (6) non-ambulatory. LPA toured facility with staff inside and out including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 124.1 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid shower pan. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Smoke detectors and carbon monoxide detector were in operating condition during visit. Fire extinguisher was last serviced on 02/20/2025. Emergency Disaster Plan was last posted on 12/17/2024. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/28/2025. At 3:01 PM, LPA reviewed 6 residents records. At 3:37 PM, LPA reviewed 4 staff records and are associated to the facility. At 4:30 PM, LPA reviewed 3 sample of residents' medications. Continue to LIC809-C... 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continue from LIC809... Updated copies of the following documents were requested for facility file and are to be submitted to CCLD by 03/10/2025: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate THE FOLLOWING DEFICIENCIES WERE OBSERVED DURING VISIT: At 2:18 PM, LPA observed unlocked medication in the fridge. At 2:22 PM, LPA observed a knife unlocked on the counter top dish rack. At 2:28 PM, LPA observed laundry detergent unlocked in the laundry room floor. At 2:36 PM, LPA observed the hot water measured at 124.1 degrees Fahrenheit in the shared bathroom. At 2:39 PM, LPA observed that R5 have a half bed rail and no doctor's order. At 2:45 PM, LPA observed that S2 did not have a First Aid certificate. At 3:30 PM, LPA observed that R1, R3, R5, and R6's file was incomplete. At 4:15 PM, LPA observed that S2 and S3's employee file was incomplete. The Facility was cited from the California Code of Regulations, Title 22 and/or Health and Safety Code Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with Administrator. Appeal Rights and a copy of this report provided.
(1) Staff providing care shall receive appropriate training in first aid from persons qualified by such agencies as the American Red Cross.
Based on record review, the licensee did not comply with the section cited above by not having First Aid certification for S2 which poses a potential health and safety risk to persons in care. POC Due Date: 03/18/2025 Plan of Correction 1 2 3 4 Administrator agrees to have S2 obtain their First Aid certification and send proof to CCLD by POC date.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Based on observation, the licensee did not comply with the section cited above in having the hot water measured at 124.1 degrees Fahrenheit which poses an immediate health and safety rights risk to persons in care. POC Due Date: 03/04/2025 Plan of Correction 1 2 3 4 Administrator agrees to have the water measured within range, self certify send proof to CCLD by POC date.
(a) Except as specified in subsection (b), the licensee shall ensure that disinfectants, cleaning solutions, poisonous substances, knives, matches, tools, sharp objects, and other similar items which could pose a danger to residents are in locked storage and are not left unattended if outside the locked storage.
Based on observation, the licensee did not comply with the section cited above in having a knife in the kitchen and laundry detergent in the laundry room unlocked and accessible to residents which poses an immediate health and safety risk to persons in care. POC Due Date: 03/04/2025 Plan of Correction 1 2 3 4 Administrator will lock the items, self certify and send proof to CCLD by POC date.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Based on observation, the licensee did not comply with the section cited above in having unlocked medication found in the fridge accesible to residents which poses an immediate health and safety risk to persons in care. POC Due Date: 03/04/2025 Plan of Correction 1 2 3 4 Administrator agrees to lock the medication, self certify, and send proof to CCLD by POC date.
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:
Based on record review, the licensee did not comply with the section cited above by not having S2 and S3's complete files which poses a potential health and safety rights risk to persons in care. POC Due Date: 03/18/2025 Plan of Correction 1 2 3 4 Administrator agrees to obtain the files and send proof to CCLD by POC date.
(A) A bed rail that extends from the head half the length of the bed and used only for assistance with mobility shall be allowed.
Based on record review, the licensee did not comply with the section cited above in not having a doctor's order for the half bed rail for R5 which poses a potential health and safety risk to persons in care. POC Due Date: 03/18/2025 Plan of Correction 1 2 3 4 Administrator agrees to obtain a docotor's order for R5's half bed rail and send proof to CCLD by POC date.
(a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:
Based on record review, the licensee did not comply with the section cited above in having incomplete resident files for R1, R3, R5, and R6 which poses a potential health and safety risk to persons in care. POC Due Date: 03/18/2025 Plan of Correction 1 2 3 4 Administrator agrees to complete the resident's files and send proof to CCLD by POC date.
InspectionMarch 28, 2024Type A1 deficiency
Inspector: Grace Luk
Inspector notes
On 5/10/2024 at 9:45AM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct Case Management - Annual Continuation. LPA met with Administrator, Olive Neri and explained the purpose of the visit. During visit, LPA reviewed 6 residents' files and 4 staff files. LPA observed resident's files and staff files were complete. Staff have current first aid and CPR training. LPA observed staff completed training which includes dementia, medication, and other topics. LPA reviewed residents' P&I money with log. LPA observed facility has a surety bond and last fire drill was conducted on 3/20/2024. LPA reviewed resident's medications at around 1:00PM. LPA interviewed 2 residents and 3 staff starting at 2:30PM. At around 2:00PM, LPA observed R6 has a doctor's order for Melatonin 3mg daily. However, facility has a bottle of Melatonin 5mg. LPA was informed by staff that R6 was last given Melatonin in March 2024 and R6 is not currently taking Melatonin. There was no D/C (discontinue) order for R6's Melatonin. The deficiency was observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct the deficiency may result in civil penalties. Exit interview conducted. A copy of this report and appeal rights were provided.
(c) If the resident's physician has stated in writing that the resident is unable to determine his/her own need for nonprescription PRN medication but can communicate his/her symptoms clearly, facility staff designated by the licensee shall be permitted to assist the resident with self-administration, provided all of the following requirements are …
Based on observation and record review, the licensee did not comply with the section cited above by not following doctor's orders for R6's medication which poses an immediate health and safety risk to persons in care. POC Due Date: 05/11/2024 Plan of Correction 1 2 3 4 Administrator has agreed to obtain Melatonin 3mg for R6 and submit picture proof to CCLD by POC date.
InspectionMarch 30, 2023Type A3 deficiencies
Inspector: Grace Luk
Inspector notes
On 3/28/2024 at 5:15PM, Licensing Program Analyst (LPA) G. Luk arrived unannounced to conduct a Required - 1 Year inspection. LPA met with caregiver, Yolanda Pablo and explained the purpose of the visit. Administrator, Olive Neri arrived 45 minutes later. The facility’s fire clearance was approved for 6 non-ambulatory residents. LPA toured the facility including but not limited to bedrooms, bathrooms, dining area, kitchen, garage, and outdoor area. Smoke and carbon monoxide detectors were observed. Fire extinguisher was observed to be full and last serviced on 1/30/2024. One week of nonperishable and 2-day of perishable food supplies were available. There were adequate lights in each room. Indoor and outdoor passageways were free of obstruction. First Aid kit is complete. At 5:28PM, LPA observed unlocked medications (prescription eye drops) in refrigerator. At 5:30PM, LPA observed unlocked knives and cleaning supplies in the cabinet under the kitchen sink. At 5:40PM, LPA measured hot water temperature at 131.6 degrees F in the hallway bathroom. The deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. LPA will return at a later time to complete the inspection. Exit interview conducted with Olive Neri. A copy of this report and appeal rights was provided.
(e) Water supplies and plumbing fixtures shall be maintained as follows: (2) Faucets used by residents for personal care such as shaving and grooming shall deliver hot water. Hot water temperature controls shall be maintained to automatically regulate the temperature of hot water used by residents to attain a temperature of not less than 105 degre…
Based on observation, the licensee did not comply with the section cited above by having hot water at 131.6 degrees F which poses an immediate health and safety risk to persons in care. POC Due Date: 03/29/2024 Plan of Correction 1 2 3 4 Facility has agreed to lower hot water and submit picture proof of lowered hot water temperature to CCLD by POC date.
(a) Disinfectants, cleaning solutions, poisons, firearms and other items which could pose a danger if readily available to clients shall be stored where inaccessible to clients.
Based on observation, the licensee did not comply with the section cited above by having unlocked knives and cleaning supplies which poses an immediate health and safety risk to persons in care. POC Due Date: 03/29/2024 Plan of Correction 1 2 3 4 Facility has agreed to put a lock on the cabinet under the kitchen sink where the knives and cleaning supplies were stored. Facility will submit picture proof to CCLD by POC date.
(h) The following requirements shall apply to medications which are centrally stored: (2) Centrally stored medicines shall be kept in a safe and locked place that is not accessible to persons other than employees responsible for the supervision of the centrally stored medication.
Based on observation, the licensee did not comply with the section cited above by having unlocked medications in the refrigerator which poses an immediate health and safety risk to persons in care. POC Due Date: 03/29/2024 Plan of Correction 1 2 3 4 Facility has agreed to obtain a locked container and lock up the medications in the refrigerator. Facility will submit picture proof to CCLD by POC date.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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