Warm House

On 04/07/2026 at 1:04 pm, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Care Staff, Helen Tamani and explained the purpose of the visit. Administrator Chia Hoay Ong was not present during the visit. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit .LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 105.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/11/2025. Emergency Disaster Plan was last posted on 11/11/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/28/2026. LPA reviewed 5 residents records and 5 staff records; all were complete. LPA also reviewed a sample of resident’s medicatio ns. LPA reviewed the following documents, LIC 500 Personnel Report, Emergency Disaster Plan, Liability Insurance and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 03/25/2025 at 10:25 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection.LPA met with Facility Manager, Steve Chou and explained the purpose of the visit. LPA toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 71 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 118 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/14/2024. Emergency Disaster Plan was last posted on 03/25/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 03/02/2025. At 11:25 AM, LPA reviewed 4 residents records and 5 staff records; all were complete. LPA also reviewed a sample of resident’s medications.Updated copies of the following documents were reviewed during the visit: LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 4/21/22 at 10:05am, Licensing Program Analysts (LPAs) K. Nguyen and L. Francisco arrived unannounced to conduct Infection Control Inspection. LPAs met with Administrator, Steve Chou and explained the purpose of the visit. Upon arrival, LPAs temperature were checked. During the Infection Control Inspection, LPAs toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. Facility has a sufficient 2-day perishable and one week non-perishable food supply. There is one central entry point for universal screening for staff, residents and visitors. A sign-in policy, thermometer and hand sanitizer were observed at screening station. Hand washing posters were observed. Facility staff were observed to be wearing proper PPE. Facility has a 30-day supply of PPEs maintained at central location and easily accessible for staff. Facility has a mitigation plan and maintains record of routine screening for residents. Administrator authorized Caregiver, Carl Tiempo to sign. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

On 04/17/2024 at 9:30 pm, Licensing Program Analyst (LPAs) K. Nguyen and A. Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPAs met with facility manager, Helen Tamani and explained the purpose of the visit. The facility’s fire clearance was approved for 2/26/2021. LPAs toured facility with Tamani Helen including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 5 bedrooms are occupied by the residents. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 115.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/17/2023. Emergency Disaster Plan was last posted on 3/28/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/02/2023. At 10am , LPAs reviewed 5 residents records. At 11am, LPAs reviewed 2 staff records and 2 of 2 have current first aid training and associated to the facility. At 11:30 am, LPAs reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

Per records review and interviews, the Department has investigated this complaint and has determined it to be Unfounded, meaning that the allegation was false, could not have happened and/or is without reasonable basis. We have therefore dismissed the complaint. An exit interview was conducted, and a copy of this report was provided.

On 09/11/2023 at 12:10 PM, Licensing Program Analyst (LPA) K. Nguyen arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with facility manager, Steve Chou and explained the purpose of the visit. The facility’s fire clearance was approved for 2/26/2021. LPA toured facility with Steve including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 5 total bedrooms which 4 bedrooms are occupied by the residents and 1 bedroom is occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 113 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 11/29/2022. Emergency Disaster Plan was last posted on 3/28/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 09/03/2023. At 1:00pm, LPA reviewed 4 residents records. At 2:30pm, LPA reviewed 2 staff records and 2 of 2 have current first aid training and associated to the facility. At 1:25pm, LPA reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.