StarlynnCare

California · Castro Valley

Welcome Home - Castro Valley

Residential Care Facility for the Elderly (RCFE) · Memory Care
What is an RCFE with Memory Care?

A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.

17926 Apricot Way · Castro Valley, 94546

Record last updated April 20, 2026.

Exterior view of Welcome Home - Castro Valley

© Google Street View

Quick facts

Licensed beds10
License statusLICENSED
Memory careCertified
Last inspectionMar 2025
Operated byWelcome Home Castro Valley, Llc

Memory care context

Welcome Home - Castro Valley is a California-licensed Residential Care Facility for the Elderly (RCFE) with 10 beds. The operator advertises memory care services, though this designation is not formally recorded in CDSS licensing data. California Title 22 requires RCFEs serving residents with dementia to comply with §87705 and §87706, which govern individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show four inspections on file with one total deficiency — a Type B citation (potential for harm), with no Type A citations (actual harm). No dementia-specific citations under §87705 or §87706 appear in the inspection history. No complaints are on file. The most recent inspection occurred on March 19, 2025.

Questions to ask on your tour

Based on Welcome Home - Castro Valley's state inspection record.

  1. The inspection history includes one Type B deficiency — what was the nature of that citation, and what corrective actions were implemented?

  2. The facility advertises memory care but does not have a formal dementia-care designation in CDSS licensing records — can you explain what specific dementia training staff receive under Title 22 §87705 requirements?

  3. With 10 licensed beds, how many direct-care staff are on duty during overnight hours, and what is the process if a caregiver is unavailable for a scheduled shift?

  4. What is the procedure for developing and updating individualized care plans for residents with dementia, and how frequently are family members involved in those reviews?

  5. The most recent inspection was March 19, 2025 — were any concerns raised during that visit that did not result in a formal citation?

State records

California CDSS · Community Care Licensing Division
License number
019200953
License type
RESIDENTIAL CARE ELDERLY
License status
LICENSED
License expires
Not yet indexed
Licensed beds
10
Operator
Welcome Home Castro Valley, Llc

Inspections & citations

4

reports on file

1

total deficiencies

InspectionMarch 19, 2025
No deficiencies
Inspector notes

On 03/19/2026 at 9:50 AM Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Care Staff, Jodel La Roza and explained the purpose of the visit. Administrator Steve Chou was not available during the visit. LPA toured facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 73 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 106.6 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/09/2026. Emergency Disaster Plan was last posted on 12/01/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 12/01/2025. LPA reviewed 5 residents records and 5 staff records; all were complete. LPA also reviewed a sample of resident’s medications. The following documents were reviewed during the visit:LIC 308 Designation of Administrative Responsibility, LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionApril 16, 2024
No deficiencies

Inspector: Ardalan Gharachorloo

Inspector notes

On 3/19/2025 at 9:40 AM, Licensing Program Analyst (LPA) Ardalan Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with Facility Manager, Steve Chou and explained the purpose of the visit. At 10:55 AM, Facility Manager, Steve Chou arrived at the facility. LPA toured the facility including but not limited to 10 bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 115.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of non-perishable and 2 day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/13/2025 Emergency Disaster Plan was last posted on 02/12/2025. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 01/18/2025. At 12:05 PM, LPA reviewed 6 staff records. At 12:40 PM, LPA reviewed 5 resident records. Resident records and staff records were all complete. At 1:10 PM, LPA also reviewed a sample of resident’s medications. The following documents were reviewed during the inspection:LIC 500 Personnel Report, LIC 610E Emergency Disaster Plan, Liability Insurance, and Current Administrator’s Certificate's renewal documents. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

InspectionApril 22, 2022
No deficiencies

Inspector: Kelly Nguyen

Inspector notes

On 04/16/2024 at 9:00 AM, Licensing Program Analysts (LPAs) K. Nguyen and A. Gharachorloo arrived unannounced to conduct 1-Year Annual Required inspection. LPA met with facility manager, Steve Chou and explained the purpose of the visit. LPAs toured facility with Steve including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. The facility consists of 10 bedrooms which 10 bedrooms are occupied by the residents and 4 bedrooms are occupied by staff. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 70 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 113.2 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of one week supply of nonperishable and 2-day of perishable foods. Centrally stored medication and sharps were locked and inaccessible to residents. Smoke detectors and carbon monoxide detectors were in operating condition during visit. Fire extinguisher was last serviced on 03/01/2024. Emergency Disaster Plan was last posted on 3/28/2023. First aid kit was observed to be complete. Emergency disaster drill was last conducted on 10/17/2023. At 1:00pm, LPAs reviewed 5 residents records. At 10:30 am, LPAs reviewed 4 staff records and 4 of 4 have current first aid training and associated to the facility. At 11:05 am, LPAs reviewed a sample of resident’s medications. No deficiencies cited during visit. Exit interview conducted and a copy of this report provided.

Other visitApril 20, 2021Type B
1 deficiency

Inspector: Catherine Lin

Inspector notes

On 4/22/2022 starting at 8:40 a.m., Licensing Program Analysts (LPAs) C. Lin and K. Nguyen arrived unannounced to conduct Infection Control Inspection. LPA met with manager and disclosed the purpose of the visit. During the Infection Control Inspection, LPA toured facility including but not limited to front entrance, screening station, hand washing stations, bedrooms, common areas, kitchen and backyard. There is one central entry point for universal screening for staff, residents and visitors. Facility has a sufficient 2-day perishable and one-week non-perishable food supply. Facility has Mitigation Plan, Emergency Disaster Plan, and maintains record of routine screening for residents, staff and visitors. THE FOLLOWING DEFICIENCY WAS OBSERVED: · Approximately at 9:45 a.m., based on records review, LPAs observed 3 staff haven't completed health screen including TB test since hiring. The above deficiency was observed (see LIC 809D) and cited from the California Code of Regulations. Failure to correct deficiencies by POC date may result in additional Civil Penalties. Exit interview conducted with the manager. LIC809D, Appeal Rights and a copy of this report provided.

Type BCCR §87411(f)

(f) All personnel, including the licensee and administrator, shall be in good health, and physically and mentally capable of performing assigned tasks.  Good physical health shall be verified by a health screening, including a chest x-ray or an intradermal test, performed by a physician not more than six (6) months prior to or seven (7) days after …

Based on observation, interview, and record review, the licensee did not comply with the section cited above in 3 out of 5 staff haven't not completed health screening with TB test. which posed a potential health, safety or personal rights risk to persons in care. POC Due Date: 05/06/2022 Plan of Correction 1 2 3 4 Licensee agreed to schedule staff to complete health screening including TB test, and submit proof of document to CCL by the POC due date.

Federal summary

CMS Care Compare

Not a CMS-certified facility

California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.

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