Aaa Care Haven Ii
What is an RCFE with Memory Care?
A Residential Care Facility for the Elderly (RCFE) is a non-medical residential care home licensed by California CDSS under Health & Safety Code §1560. Residents receive help with daily living activities such as bathing, dressing, and medication management. An RCFE with a Memory Care designation is additionally required by California Title 22 (§87705 and §87706) to provide specialized staff training in dementia care, individualized care plans for residents with cognitive impairment, and appropriate supervision protocols — requirements that go beyond a standard RCFE license.
1890 Grove Way · Castro Valley, 94546
Record last updated April 20, 2026.
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Quick facts
Memory care context
Aaa Care Haven Ii is a California-licensed Residential Care Facility for the Elderly (RCFE) with six beds, advertising memory care services. California Title 22 requires RCFEs serving residents with dementia to meet standards under §87705 and §87706, covering individualized care plans, staff training in dementia care, and appropriate supervision. CDSS records show no citations specifically under these dementia-care sections. The facility has two inspections on file through June 2024, with eight total deficiencies — all Type B (potential for harm) and none Type A (actual harm). No complaints appear in state records for the period on file. The small bed count means this is an intimate residential setting operated by Valley Havens, Llc.
Questions to ask on your tour
Based on Aaa Care Haven Ii's state inspection record.
The June 2024 inspection resulted in Type B deficiencies — what were the specific Title 22 sections cited, and what corrective actions did you implement?
With eight deficiencies across two inspections, what systemic changes has the facility made to reduce recurring compliance issues?
California Title 22 §87705 requires dementia-specific staff training — how do you document that caregivers in this six-bed home have completed the required training?
As a six-bed facility operated by Valley Havens, Llc, who provides direct care during overnight hours and what is the backup plan if that caregiver is unavailable?
What specific assessment process does the facility use to determine whether a prospective resident's dementia stage and care needs are appropriate for this home?
State records
California CDSS · Community Care Licensing Division- License number
- 015601390
- License type
- RESIDENTIAL CARE ELDERLY
- License status
- LICENSED
- License expires
- Not yet indexed
- Licensed beds
- 6
- Operator
- Valley Havens, Llc
Inspections & citations
2
reports on file
8
total deficiencies
InspectionJune 11, 2024No deficiencies
Inspector notes
On 05/30/2024 at 12:20 PM, Licensing program Analysts (LPAs) Ardalan Gharachorloo and David Doidge arrived announced to conduct 1 year annual inspection. LPAs met with facility staff explained the purpose of the visit. Administrators Administrator/Licensee, Evelyn Luciano arrived at 12:30 PM. LPAs toured the facility including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 72 degrees Fahrenheit. LPAs observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 117 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of nonperishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during the visit. Fire extinguisher was last serviced on 11/01//2024. Emergency disaster plan was last posted on 05/01/2025. First aid kit was observed to be complete. Fire drill was last conducted on 02/19/2025. LPAs reviewed three (3) clients records. Records have Appraisal needs and Services Plan (ANS) missing due to a misunderstanding. All four (4) staff records were complete. No deficiencies were cited during this inspection. Exit interview conducted and a copy of this report provided.
InspectionJune 6, 2022Type B8 deficiencies
Inspector: Carol Fowler
Inspector notes
Licensing Program Analyst (LPA) Carol Fowler conducted an unannounced 1-Year Required visit on this date starting at 10:20am. LPA met with Administrator/Licensee, Evelyn Luciano. The Administrator currently holds a certificate (#6009840740) that expired on 1/7/2022. The facility’s fire clearance was approved for six non-ambulatory residents. LPA toured the facility with Administrator/Licensee including but not limited to bedrooms, bathrooms, kitchen, common area and backyard. All outdoor and indoor passageways are kept free of obstruction. There are no bodies of water observed. A comfortable temperature is maintained at 69 degrees F. LPA observed lighting in all rooms are adequate for the comfort and safety of the residents. The hot water temperature in the residents’ shared bathroom was measured at 116.1 degrees Fahrenheit. Residents’ bathrooms are equipped with grab bars and non-skid mats. There is a minimum of 7-day supply of nonperishable and 2-day of perishable foods. Smoke detectors and carbon monoxide were in operating condition during visit. Fire extinguisher was last serviced on 10/16/2023. One page of the Emergency Disaster Plan was posted on 5/25/2023. First aid kit was observed to be complete. LPA reviewed 4 staff files and 4 of 4 staff are associated to the facility but files are incomplete. LPA reviewed 4 residents records which were incomplete. Report continues on 809C 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 Continued from LIC 809 The following deficiencies were observed during visit: -At 11:20am, LPA observed Room #5 is labeled as recreation room on facility sketch. Room #5 is being occupied by a bedridden (hospice) resident. -At 11:49am, LPA observed a fruit cutter, 3 ladders, wooden planks, rake, dresser, unlocked small storage units unlocked, a huge broken tree limb, commode, buckets, umbrellas located in the backyard. -At 1:15pm LPA observed staff records were not maintained at the facility. -At 1:30pm LPA observed facility has not conducted an emergency disaster drill since pre COVID per Administrator. -At 1:45pm LPA observed that facility has no CPR certified staff employed at the facility. Updated copies of the following documents were requested for facility file and are to be submitted to CCL by 6/18/2024: LIC 308 Designation of Administrative Responsibility LIC 309 Administrative Organization LIC 500 Personnel Report LIC 610E Emergency Disaster Plan Liability Insurance Current Administrator’s Certificate The following deficiencies were observed (see LIC 809D) and cited from the California Code of Regulations, Title 22. Failure to correct deficiencies may result in civil penalties. Exit interview conducted and a copy of this report and appeal rights provided.
(2) Resident bedrooms shall be provided which meet, at a minimum, the following requirements: (B) No room commonly used for other purposes shall be used as a sleeping room for any resident. This includes any hall, stairway, unfinished attic, garage, storage area, shed or similar detached building.
Based on observation and record review, the licensee did not comply with the section cited above by creating a bedridden (hospice) sleeping room out of the (sketch listed recreation room) which poses a potential health and safety risk to persons in care. POC Due Date: 06/18/2024 Plan of Correction 1 2 3 4 Administrator agreed to submit an updated facility sketch and LIC200 to have room #5 converted into a bedridden room to the department by the POC date.
(c)The facility shall employ, and the administrator shall schedule, a sufficient number of staff members to do all of the following: (3) Ensure that at least one staff member who has cardiopulmonary resuscitation (CPR) training and first aid training is on duty and on the premises at all times. This paragraph shall not be construed to require staf…
Based on observation, interview and record review, the licensee did not comply with the section cited above by having all staff First - Aid certified only which poses a potential health and safety risk to persons in care. POC Due Date: 06/25/2024 Plan of Correction 1 2 3 4 Administrator agreed to have staff CPR certified by the POC date and submit photo copies to the department by the POC date.
(c) Prior to admission a determination of the prospective resident's suitability for admission shall be completed and shall include an appraisal of his/her individual service needs in comparison with the admission criteria specified in Section 87455, Acceptance and Retention Limitations.
Based on record review, the licensee did not comply with the section cited above by not having appraisal needs and service plans for residents which poses a potential health and safety risk to persons in care. POC Due Date: 06/18/2024 Plan of Correction 1 2 3 4 Administrator agreed to include appraisal needs and service plans for all residents and submit a copy to the department by the POC date.
(a) Prior to a person's acceptance as a resident, the licensee shall obtain and keep on file, documentation of a medical assessment, signed by a physician, made within the last year. The licensee shall be permitted to use the form LIC 602 (Rev. 9/89), Physician's Report, to obtain the medical assessment.
Based on record review, the licensee did not comply with the section cited above residents not having updated annually medical assessments which poses a potential health and safety risk to persons in care. POC Due Date: 06/25/2024 Plan of Correction 1 2 3 4 Administrator agreed to have residents to have their annual medical assessments completed and forms updated and a copy submitted to the department by the POC date.
(a)In addition to any other requirement of this chapter, a residential care facility for the elderly shall have an emergency and disaster plan that shall include, but not be limited to, all of the following:
Based on interview and record review, the licensee did not comply with the section cited above by not having emergency and disaster plan located at the facility which poses a potential health and safety risk to persons in care. POC Due Date: 06/18/2024 Plan of Correction 1 2 3 4 Administrator agreed to bring a copy of the emergency and disaster plan to the facility for the facility files and submit a copy to the department by the POC date.
87303(a) The facility shall be clean, safe, sanitary and in good repair at all times. Maintenance shall include provision of maintenance services and procedures for the safety and well-being of residents, employees and visitors.
Based on observation, the licensee did not comply with the section cited above by having items such as wood planks, fruit cutter, 3 ladders, dresser, commode, buckets and huge broken tree limb located in the backyard which poses a health and safety risk to persons in care. POC Due Date: 06/28/2024 Plan of Correction 1 2 3 4 Administrator agreed to remove all items wood planks, fruit cutter, 3 ladders, dresser, commode, buckets and huge broken tree limb located in the backyard and submit photos…
(c) A facility shall conduct a drill at least quarterly for each shift. The type of emergency covered in a drill shall vary from quarter to quarter, taking into account different emergency scenarios. An actual evacuation of residents is not required during a drill. While a facility may provide an opportunity for residents to participate in a drill,…
Based on observation and record review, the licensee did not comply with the section cited above in having a quarterly fire drill conducted which poses a potential health and safety risk to persons in care. POC Due Date: 06/18/2024 Plan of Correction 1 2 3 4 Administrator agreed to conduct a fire drill and submit a copy of sign-in sheet to CCLD by POC date.
87412(a) Personnel Records (a) The licensee shall ensure that personnel records are maintained on the licensee, administrator and each employee. Each personnel record shall contain the following information:
Based on observation and interview the licensee did not comply with the section cited above in not having each staff record located at the facility which poses a potential health and safety risk to persons in care. POC Due Date: 06/18/2024 Plan of Correction 1 2 3 4 Administrator agreed to maintain staff personnel records at the facility at all times. Administrator went and picked up staff personnel records. DEFICIENCY CLEARED DURING VISIT.
Federal summary
CMS Care CompareNot a CMS-certified facility
California RCFEs (residential care facilities for the elderly) are licensed by the state, not by CMS. CMS data only applies to skilled nursing facilities or to CCRCs that operate a licensed SNF wing.
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